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Associate Account Coordinator

Dentsu · Chicago, IL · $54,000–$56,000 a year · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept track of many details and deadlines at once.

What they are checking: Whether they have the organization habits that coordination work depends on.

Tell me about a problem you solved creatively at school or work.

What they are checking: Whether they take initiative to solve issues rather than only passing them up.

How comfortable are you supporting production across digital, print and video?

What they are checking: Whether they are curious and willing to learn different production workflows.

What do you want to learn in this role to grow toward leading projects yourself?

What they are checking: Whether they have a growth mindset and understand the path the posting describes.

What would you do

A client emails a request while your manager is out. What do you do?

What they are checking: Whether they respond promptly and know when to act and when to wait for guidance.

You notice a timeline will slip because one team is behind. What do you do?

What they are checking: Whether they raise risks early and help find options instead of hoping it resolves itself.

How do you prioritize when two people give you urgent tasks at the same time?

What they are checking: Whether they clarify priorities and communicate rather than guessing silently.

About the work

How would you take meeting notes so the team knows exactly what was decided and who is doing what?

What they are checking: Whether they capture action items clearly, which is central to daily status reporting.

How would you track team hours and project expenses each week, and why does it matter?

What they are checking: Whether they understand that accurate tracking protects project budgets and agency profitability.

How would you help build a project estimate with your manager?

What they are checking: Whether they can think about tasks, hours and costs carefully, even as a beginner.

Practice this interview out loud.

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The full job description

As published by Dentsu.

Job Description: You're an emerging client partner and delivery professional. In this role, you'll support the day-to-day execution of assigned projects while helping foster strong client relationships. You coordinate project details, track timelines, support team alignment, and help ensure clients have a seamless experience. You'll develop your ability to solve problems, manage priorities, and navigate project complexities while building your expertise in client service, project delivery, and financial management. With guidance from senior team members, you'll continue developing the skills and confidence needed to lead projects and drive successful outcomes. Key Responsibilities • Lead daily status reporting and maintain accurate meeting notes for all account activities • Prepare timelines and develop project estimates in collaboration with Managers • Manage day-to-day client interactions and serve as the go-to point of contact for client requests • Support project workflows and ensure all administrative tasks are executed accurately and timely • Track and manage team hours, project expenses, and generate weekly financial reports • Coordinate schedules, initiate new projects, and support resource allocation across the team • Support production activities across multiple mediums (digital, print, video, etc.) • Identify and creatively solve problems that impact project delivery or client satisfaction • Actively learn and adopt new project management technologies and AI-powered tools as they are introduced • Apply agentic tools and emerging workflows to your day-to-day project delivery, identifying practical time savings and quality improvements • Participate in tool pilots and share observations with senior PM staff to help inform team-wide adoption • Bring curiosity and openness to new technologies—proactively exploring how tools can make your delivery practice sharper and more efficient • Support preparation of client presentations, meeting materials, and follow-up communications. • Coordinate action items and track deliverables across internal and client stakeholders. • Identify and escalate project risks, timeline impacts, and resource challenges to Managers and senior team members. • Support competitive audits, industry trend analysis, and market monitoring. Synthesize findings into concise reports and presentations that inform client strategies and recommendations. Required Qualifications • Bachelor’s degree or equivalent combination of education and relevant work experience. • Strong organizational and time management skills • Strong written and verbal communication abilities • Ability to prioritize and manage multiple concurrent projects in a fast-paced environment • Attention to detail and commitment to accuracy • Proactive, collaborative approach to problem-solving • Experience in a client-facing or agency environment preferred or volunteer or paid experience throughout college. The annual salary range for this position is $54,000 - $56,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law. Benefits available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-SG1 #LI-Hybrid Location: Chicago Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color , national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with us, please send an e-mail to  ApplicantAccommodations@dentsu.com  by clicking on the link to let us  know the nature of your accommodation request and your contact information. We are here to support you.

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