JobsAssociated Bank

Assistant Bank Manager

Associated Bank · Green Bay, WI

Posted Jul 12, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you coached a banker who was underperforming on sales goals. What did you do and what happened?

whether the candidate has a concrete, repeatable coaching approach rather than just good intentions

Describe a time you had to deepen a customer relationship by cross-selling a product they didn't come in for. How did you approach that conversation?

comfort with proactive sales conversations and reading customer needs, not just processing requests

Tell me about a time you had to give a teller or banker difficult feedback about their behavior or performance. How did the conversation go?

directness and emotional maturity in people management, not just technical knowledge

Tell me about a goal you were given that felt like a stretch. How did you and your team work toward it?

resilience and ability to translate branch-level targets into team action

Describe a situation where a customer was upset about a fee, error, or denied request. How did you resolve it?

conflict resolution skill and judgment on when to bend policy versus hold the line

Technical

How do you make sure your team stays compliant with policies and regulatory standards during the daily rush of transactions?

whether they treat compliance as a built-in habit versus an afterthought

What's your experience with staff scheduling, hiring, or training, and how have you partnered with a Teller Supervisor or manager on those tasks?

actual hands-on exposure to the operational side of branch leadership versus purely sales background

How do you personally track whether your branch or team is on pace for its sales and service goals during the month?

whether they have real habits around performance tracking versus reacting only at month-end

Situational

Walk me through how you would run a branch for a day if the Branch Manager was out and something went wrong, like a system outage during a busy morning.

ability to lead under pressure and make operational decisions without waiting for approval

A longtime customer refuses to use online or mobile banking and insists on doing everything in person. How would you handle encouraging them toward digital tools without alienating them?

skill at balancing the digital adoption push with genuine customer relationship management

If you noticed a pattern of suspicious transactions from one customer, what would you do?

knowledge of BSA obligations and willingness to escalate rather than ignore red flags

What would you do if you disagreed with a decision your Branch Manager made about a customer or a staffing issue?

whether they can support leadership decisions publicly while still raising concerns appropriately

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The full job description

As published by Associated Bank.

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as an Assistant Bank Manager and help lead a team dedicated to delivering exceptional customer experiences. In this role, you’ll manage day-to-day branch operations, coach bankers to achieve performance goals, and build strong customer relationships that drive growth. This is a great opportunity to expand your leadership skills and advance your career within a supportive, community-focused organization. This position requires a credit check per 12 CPR Chapter X, Part 1026, Truth in Lending, Regulation Z. This position is located at: 2241 Main St. Green Bay, WI 54302 Key Accountabilities • Lead, coach, and develop a team of bankers to achieve sales, service, and operational goals. • Support the Branch or Market Manager in driving branch performance and ensuring a superior customer experience. • Manage daily branch operations, ensuring compliance with policies, procedures, and regulatory standards. • Assist customers with transactions, account openings, and financial solutions that meet their needs. • Identify and deepen customer relationships through proactive outreach and cross-selling. • Collaborate with the Teller Supervisor and Bank Manager on scheduling, hiring, training, and performance management. • Advocate for digital banking adoption by educating customers and colleagues on available tools and channels. • Serve as acting branch leader in the absence of the Branch or Market Manager. Education & Experience Required: • High school diploma or equivalent combination of education and experience • 1+ years of sales experience • 1+ years of leadership or financial branch management experience Preferred: • Business certification within 2 years of hire Why You’ll Love Working Here At Associated Bank, we invest in your success with comprehensive training, leadership development, and opportunities for career advancement. You’ll be part of a collaborative team that values integrity, inclusion, and community engagement. Make an impact every day by helping customers reach their financial goals. Apply today to grow your career and lead with purpose at Associated Bank! We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. In addition to core traditional benefits, we take pride in offering benefits for every stage of life.  • Retirement savings including both 401(k) and Pension plans.  • Paid time off to volunteer in your community.  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.  • Competitive salaries with professional development and advancement opportunities.  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.   • Personal banking, loan, investment and insurance benefits.  Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on  Facebook ,  LinkedIn  and  X .   Compliance Statement Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact  leavesandaccommodations@associatedbank.com  if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice  English or Spanish . Know Your Right to Work  English  or  Spanish . Associated Bank is Pay Transparency  compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. For certain positions, total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range. $20.43 - $35.02 per hour

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