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Administrator of Oncology Services

SSM Health · Madison, WI · Full time

Posted Aug 31, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you grew a service line or improved its financial performance.

What they are checking: Whether they have real results in managing oncology or similar services.

How do you keep staff engaged in an emotionally demanding specialty like oncology?

What they are checking: Whether they understand burnout risk and support their teams.

Tell me about a time you had to make an unpopular decision as a leader.

What they are checking: Whether they can make hard calls and explain them clearly to staff and physicians.

What would you do

How do you work with oncologists who have strong opinions on how things should be run?

What they are checking: Whether they can partner with physicians and resolve disagreements constructively.

Wait times for new cancer patients are getting longer. What would you do?

What they are checking: Whether they can identify bottlenecks and improve access to time-sensitive care.

How would you include patient experience in decisions about the cancer program?

What they are checking: Whether they listen to patients and families when shaping services.

About the work

How would you lead oncology services across several sites so patients get consistent care?

What they are checking: Whether they can standardize care and operations across a regional cancer program.

What do you know about accreditation standards, like Commission on Cancer, and how would you prepare for a survey?

What they are checking: Whether they understand the quality and compliance demands of cancer programs.

How would you manage the cost of expensive infusion drugs while keeping access for patients?

What they are checking: Whether they understand drug costs, reimbursement and programs like 340B in oncology.

How would you plan for new technology or treatments, like a new radiation machine or clinical trial program?

What they are checking: Whether they can weigh costs, community need and strategy for big investments.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling. WI-SSM Health Dean Medical Group South Madison Campus Worker Type: Regular Job Highlights: Named 150 Top Places to Work in Healthcare 2025 - Becker's Healthcare Named One of the World’s Happiest Workplace 2025 – WorkL Named One of America's Best In-State Employers 2025 - Forbes Named One of America's Greatest Workplaces for Women 2025 – Newsweek Named One of America’s Greatest Workplaces for Culture, Belonging & Community 2026 – Newsweek SSM Health is a Catholic, not-for-profit health system serving the comprehensive health needs of communities across the Midwest through a robust and fully integrated health care delivery system. The organization’s 40,000 team members and more than 13,900+ providers are committed to providing exceptional health care services and revealing God’s healing presence to everyone they serve. ​​​​​​​ With care delivery sites in Illinois, Missouri, Oklahoma, and Wisconsin, SSM Health includes 23 hospitals, more than 300 physician offices and other outpatient and virtual care services, 12 post-acute facilities, comprehensive home care and hospice services, a pharmacy benefit company, a health insurance company and an accountable care organization. It is one of the largest employers in every community it serves. This position will be based in WI and will serve the SSM Health market in the southern half of Wisconsin. This role is NOT remote work eligible and will require relocation to southern WI upon acceptance of the position. To request additional information, confidentially submit your interest, or nominate a fellow colleague, please contact: Angela Jones Executive Talent Partner Angela.Jones1@ssmhealth.com Job Summary: Directs the development and implementation of policies, procedures related to Administrative Services. Responsible for providing strategic and operational leadership. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Responsibilities include assuring the delivery of care to patients and adherence to service standards. • Develops departmental goals, plans and standards consistent with the requirements and objectives of the organization. • Plans, organizes and directs all activities related to staffing, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives. • Prepares budgets and ensures compliance with allocated funding. • Directs and evaluates all administrative services activities, including service level determination and complaint management to achieve performance and quality control objectives. • Performs other duties as assigned. EDUCATION • Bachelor's degree EXPERIENCE • Seven years' experience, with five years' in leadership PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: 8055000069 Admin Allocated MG Only Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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