Jobs › Equity LifeStyle Properties

Administrative Assistant-Sales

Equity LifeStyle Properties · Elgin, IL · $17.00–$18.00 an hour · Full time

Posted May 27, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Walk me through how you would follow up with a prospect who toured a home but did not buy.

What they are checking: Whether they keep steady, recorded follow-up going instead of letting interested prospects go cold.

Tell me about a time you supported a sales team. What did you do that made their job easier?

What they are checking: Whether they understand the support role and take pride in making the salespeople effective.

How do you handle a busy day when walk-ins, paperwork and phone calls all pile up?

What they are checking: Whether they can keep paperwork accurate and on time while still greeting customers warmly.

What would you do

A buyer calls you upset two weeks after closing because something in the home is not working. How do you handle it?

What they are checking: Whether they see after-closing service as part of the job and route the problem quickly.

You notice a sales agreement has a figure that does not match what the customer was quoted. What do you do?

What they are checking: Whether they stop and fix errors before a document is signed, protecting both customer and company.

Why does a handwritten thank-you note matter to someone shopping for a home?

What they are checking: Whether they understand how small personal touches build trust in a big purchase decision.

About the work

How would you calculate sales tax and a monthly payment plan for a home sale?

What they are checking: Whether they are comfortable with the math in a sales agreement, where an error affects a real purchase.

What experience do you have running credit checks or handling private customer financial information?

What they are checking: Whether they understand the care needed with sensitive data that comes with processing home sales.

How do you keep a record of every conversation with a customer so nothing falls through?

What they are checking: Whether they document communication consistently, since the posting requires records of all contact.

How would you track daily customer traffic, and why does that matter to a sales office?

What they are checking: Whether they see traffic tracking as useful data for the team rather than busywork.

Practice this interview out loud.

Offer builds a real interview for this exact role at Equity LifeStyle Properties from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Equity LifeStyle Properties.

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Administrative Assistant-Sales in Elgin, Illinois. What you’ll do: The Administrative Assistant supports the sales and marketing efforts of the community and provides exceptional service to our customers and residents. Our team is highly collaborative and works together towards a common goal. Your job will include: • Greeting customers and residents in a professional and friendly manner. • Processing and closing homes in accordance with company business plans. • Adhering to the company’s selling philosophy when serving our customers while utilizing all selling and organizational tools provided. • Providing timely and consistent follow-through with current customers from initial contact to after closing. Records must be maintained of all communication. • Monitoring and recording daily customer traffic utilizing company designated tracking tools and sending “Thank You” notes to all potential customers along with continued follow up. • Accomplishing required administrative tasks accurately, expertly, and in a timely manner, while handling priorities. • Creating sales agreements which may include calculation of sales tax and monthly payment plans as well as running credit checks. • Maintaining and regularly monitoring the company’s internal inventory software program to ensure all available and sold homes in the community are accurate. • Taking photographs and videos of homes for use in various marketing sources. • Attending regular rally meetings to review sales and marketing strategies. • Maintaining open communications with all community and regional team members. • Auditing all marketing materials and maintaining digital marketing sources. • Maintaining a list of current available homes daily including tracking new home arrivals. • Organizing and maintaining files and ordering office supplies. • Researching and implementing company sponsored activities. • Attending and participating in training programs and seminars as required. • Delivering various communications to customers or residents, as needed. • Performing other duties as assigned by manager. Experience & skills you need: • Strong customer service skills. • Strong interpersonal, written, and verbal communication skills when interacting with potential customers, sales leadership, and the operations team. • Positive attitude, self-motivated, resourceful, professional, and capable of achieving deadlines and goals. • Strong math skills and the ability to calculate figures and amounts such as discounts, interest, and commissions. • Ability to work in a fast paced and team-centered environment. • Ability to work weekends on a regular basis. • Ability to problem solve and be detail oriented. • Understand and follow company established policies and procedures. • Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager. • Committed to self-development of sales, marketing, and technological advancements. • Ability to use the Microsoft Office suite of products including Outlook and Excel. • You have a valid driver's license and a clean driving record. This is required. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants. Estimated compensation for this position in the states of BC, CA, CO, IL, MA, MD, MN, NJ, NY, VT and WA is: Hourly: $17.00 - $18.00 The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data. In addition to the base pay and our benefits, some positions are eligible for bonuses, sales commissions, or incentive pay.

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