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Administrative Assistant - Sales

Uline · IL · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used good judgment to handle something sensitive at work.

What they are checking: Whether they apply discretion with customer and pricing information, as the posting asks.

How do you keep track of follow-ups so no customer request is forgotten?

What they are checking: Whether they have a reliable system for multitasking, which the posting stresses.

What do you enjoy about supporting a sales team?

What they are checking: Whether they like the fast pace and customer contact that come with sales support.

What would you do

You'd answer customer calls and emails for the Sales team. How do you handle a customer request when the sales rep is unavailable?

What they are checking: Whether they can help customers directly and keep the rep informed without overstepping.

How would you handle a pricing request from a vendor that needs a fast turnaround?

What they are checking: Whether they can move quickly while checking accuracy on numbers that affect sales.

Several sales reps need things from you at once, and each says theirs is urgent. What do you do?

What they are checking: Whether they can prioritize fairly and communicate clearly with competing requests.

A customer is upset about a delayed order and wants to speak to their rep now. How do you handle the call?

What they are checking: Whether they can calm a customer and take useful action while the rep is unavailable.

About the work

Walk me through how you'd place an order or request a quote for a customer accurately.

What they are checking: Whether they pay close attention to details like item numbers, quantities and pricing.

The posting lists Word, Excel, PowerPoint and Access. Tell me about something you've built in Excel or Access.

What they are checking: Whether they have real skill with the specific Office tools the role requires.

How would you use a sales report to spot a trend worth telling the team about?

What they are checking: Whether they can look past the numbers to find something useful for the sales reps.

Practice this interview out loud.

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The full job description

As published by Uline.

Administrative Assistant - Sales Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Bring your administrative skills to Uline’s legendary sales team! Are you meticulous with superior organizational skills? As an Administrative Assistant, you’ll support the Sales team at Uline’s Kenosha facility, handling communications and special department projects for our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Hours: Monday - Friday, 9 AM to 5:30 PM. Position Responsibilities • Support the Sales Representative team by answering customer calls and emails, managing reports and identifying data trends. • Place orders and request quotes for customers and fulfill pricing requests from vendors. • Apply business knowledge and discretion when handling assignments and projects. Minimum Requirements • High School diploma or equivalent. Bachelor’s degree preferred. • 2+ years Office experience preferred. • Proficient in Microsoft Word, Excel, PowerPoint and Access. • Strong multitasking and time-management skills. • Handle sensitive information with integrity and confidentiality. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one ! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • Café featuring affordable daily meal options from local restaurants. • On-site fitness center and beautifully maintained walking paths. • Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-LM2 #LI-IL001 (#IN-ILSLS) #ZR-SLSCEN Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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