Accounts Receivable Rep (Specialty Billing)
Posted Oct 2, 2026 · We last checked this listing on Oct 4, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you tracked down missing information to get something resolved.
What they are checking: Whether they are persistent and resourceful, which is most of what makes collections successful.
How do you stay organized when you have dozens of open accounts, each with different follow-up dates?
What they are checking: Whether they have a reliable system so accounts do not age past filing deadlines.
The role is remote after one to two months of training in Onalaska. How do you stay productive and connected when working from home?
What they are checking: Whether they can self-manage and still reach out to teammates when stuck.
Tell me about a time you had to follow up several times with someone who wasn't responding.
What they are checking: Whether they stay polite and persistent with insurers and employers who drag their feet.
What would you do
A workers comp claim was denied because the injury isn't covered under the claim. What steps would you take?
What they are checking: Whether they would investigate, contact the carrier and redirect billing properly instead of giving up on the balance.
A patient calls upset because they got a bill for a work injury they thought their employer would pay. How do you handle the call?
What they are checking: Whether they can calm a patient, explain the situation clearly and take steps to fix it.
You notice a pattern of the same denial reason on many claims. What do you do?
What they are checking: Whether they think about root causes and report trends rather than fixing claims one at a time forever.
About the work
This team specializes in workers compensation billing. What do you know about how workers comp claims differ from regular health insurance?
What they are checking: Whether they understand that the employer's insurer, claim numbers and injury dates drive workers comp billing.
What experience do you have with medical billing terms like CPT codes, EOBs or adjustments?
What they are checking: Whether they have enough background to read remittances and spot why a payment is wrong.
The posting mentions compliance. Why does accuracy matter so much in healthcare billing?
What they are checking: Whether they understand that billing errors can create legal and financial risk, not just delays.
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Practice this out loudThe full job description
As published by Bellin Gundersen.