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Account Manager - CPG

Mintel · Chicago, IL · CPG Sales (3002)

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an account you grew. What did you sell, and how did you find the opportunity?

What they are checking: Whether they have a real record of expanding existing accounts, since this role is about retention and growth.

How do you work with analysts and consultants inside your own company to help a client?

What they are checking: Whether they partner well internally and bring in the right experts at the right time.

Tell me about a sales target you missed. What happened, and what did you change?

What they are checking: Whether they own their results honestly and learn from them instead of blaming the market.

What would you do

How do you show a CPG client they are getting a return on a market intelligence subscription?

What they are checking: Whether they can tie usage of the service to real business decisions the client made, which drives renewals.

A client's usage has dropped sharply three months before renewal. What do you do?

What they are checking: Whether they spot renewal risk early and act on it with training and outreach, not just a discount.

Your main contact at a key account leaves the company. What do you do next?

What they are checking: Whether they protect the relationship by quickly building ties with the new contact and other stakeholders.

About the work

Walk me through how you negotiate a renewal when the client wants a lower price.

What they are checking: Whether they negotiate on value and scope rather than giving away price as the first move.

How would you find new departments or brands inside a large CPG company to bring into the account?

What they are checking: Whether they know how to map a large organization and build contacts beyond their first buyer.

What trends in consumer packaged goods are you following right now?

What they are checking: Whether they understand the CPG world well enough to have credible conversations with clients' insight teams.

How do you keep your pipeline organized across many accounts?

What they are checking: Whether they use a CRM and a steady follow-up habit so no renewal or opportunity is forgotten.

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The full job description

As published by Mintel.

Our client’s success is our success.  By helping our clients achieve their goals while leveraging Mintel, we will continue to preserve our long-standing relationships and penetrate more areas of their business allowing us to more broadly demonstrate our value. Our suite of resources and tools are utilized by over 1,500 clients and constitutes subscription revenue of over $80M throughout the Americas today. As an Account Manager, you will work with our Core CPG Accounts accounts to increase their usage and investments with Mintel. In this position, your focus will be on retention and growth. Partnering with internal teams including Analysts and Consultants, you will ensure the growth of your accounts while delivering return on investment of subscription services.  You should have a proven track record of delivering return on investment and achieving sales targets as you will be responsible for negotiating contracts with our highly valued clients. You should be strategic, creative and first and foremost, a trustworthy partner to the businesses we support. This is a Hybrid position based in Chicago.  What You Will Be Doing: • Maintaining and growing existing account relationships . Within an assigned territory, you will be using your excellent communication skills, strong follow-up and sharp attention to detail to enhance your existing relationships. • Building a pipeline . Leveraging your current client relationships to grow accounts by securing additional products or services to achieve a target portfolio percentage increases. • Identifying new champions and revenue streams by networking throughout assigned accounts and by leveraging contacts throughout territory. • Team Selling. Leveraging Mintel’s internal resources to grow existing business within territory • Understand customer Objectives and Key Results measures. • Delivering Creative Business Solutions. Proving ROI on a monthly or quarterly basis to aid in the renewal and enrichment process. • Negotiating and closing contracts. Delivering industry-leading renewal rates. • Become a Product Expert. across all Mintel CPG products and service • Create territory and account level business plans specific to assigned portfolio • Deliver accurate forecasts to sales management • Developing Expertise in CPG . Ensuring you are constantly on the pulse of what is happening within the consumer packaged goods and market research industries • Deliver consistent & exceptional sales results against target What We Are Looking For: • Client-Obsessed & Sales originated: You actively join sales meetings to speak with and listen to clients and consistently have clients talk to the company about what is and is not working. You network at the highest possible levels within prospects and clients to ensure there is appropriate executive engagement. You have a proven track record of delivering return on investment and achieving sales targets. • Data-driven: You understand how to leverage the power of data and forward-looking metrics to drive better performance results for your clients. • People Smart : You are able to easily adapt to different personalities and levels within an organization • Committed to personal growth : You are committed to continuous learning and growth, constantly pushing yourself outside of your comfort zone to develop your skill set. • Commercially-minded : You are easily able to identify potential growth opportunities and you can comfortably and enthusiastically pitch our suite of products. • Naturally curious : You are naturally curious and great at navigating client conversations, asking second and third level questions to get at the heart of clients’ challenges and goals. • Humble : You are humble, yet confident. You willingly admit when you need help, and you know how and when to utilize the resources and people around you. You are also willing to share your own knowledge for the benefit of the team. • Self-Directed : You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your client portfolio. • Great Communicator : You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets The below reflects the range of base salary for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, skills, experience, and qualifications. The salary range for this role is: $64,000 USD to $80,000 USD.  Alongside salary, Mintel offers a comprehensive benefits package including medical/dental/vision insurance, flexible spending accounts, health savings accounts, employer paid life and disability insurance, 401(k) with employer match and paid time off. We are invested in our employees' wellbeing which is why we also offer flexible working hours, ClassPass subsidy, mental health benefit through Modern Health, paid volunteer time off, paid birthday leave and paid parental leave. #LI-BF1

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