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70120- Retail Cleaning/Maintenance Associate

TJX Companies · Mequon, WI · $13.25–$13.75 an hour · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This Sierra role focuses on cleaning and maintenance. Tell me about a cleaning or maintenance job you've done and what standards you held yourself to.

What they are checking: Their experience and pride in cleaning work, which shapes how the store looks to every shopper.

Tell me about a time you noticed something broken or unsafe and what you did about it.

What they are checking: Whether they report maintenance issues instead of ignoring them.

If you're asked to help process freight or recover the floor once cleaning is done, how would you feel?

What they are checking: Openness to cross-training, which the posting says may be needed.

What would you do

You're mopping and customers are walking through the aisle. How do you keep everyone safe?

What they are checking: Awareness of slip hazards and using signs and timing to protect customers.

What would you do if you found a spill near the entrance right as the store opens?

What they are checking: Whether they treat a spill in a high-traffic area as urgent, since slips at the entrance hurt people fast.

A customer stops you while you're cleaning to ask where something is. What do you do?

What they are checking: Keeping customer service in mind even in a non-sales role.

What would you do if you found merchandise or empty packaging hidden somewhere in the store?

What they are checking: Recognizing signs of theft and reporting them, as loss prevention standards require.

About the work

Have you used a floor scrubber or buffer before, and how would you learn one safely?

What they are checking: Familiarity with floor equipment or willingness to be trained before using it.

How do you plan your shift so restrooms, floors and glass all get done?

What they are checking: Organizing recurring cleaning tasks so nothing gets skipped.

How do you handle cleaning chemicals safely?

What they are checking: Basic chemical safety knowledge, like not mixing products and following labels.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11110 N Port Washington Rd Location: USA Sierra Store 0186 Mequon WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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