Jobs › TJX Companies

Afternoon Seasonal Associates

TJX Companies · Mequon, WI · $13.25–$13.75 an hour · Part time

Posted Oct 4, 2026 · We last checked this listing on Oct 6, 2026

Apply at TJX Companies

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a customer or someone you did not know with a problem.

What they are checking: Whether they naturally engage people, which is the main thing a seasonal associate brings to the floor.

Tell me about a time you were given feedback you did not expect. How did you respond?

What they are checking: Whether they take coaching well, which matters for new seasonal hires learning quickly.

Why do you want to work at Marshalls this season?

What they are checking: Whether they have a real reason for applying that suggests they will show up and finish the season.

What would you do

This is a seasonal afternoon role. What does your availability look like after school or other commitments through the holidays?

What they are checking: Whether they can reliably cover afternoon shifts when the store gets busier toward evening.

Afternoons can switch fast from quiet to busy. How do you adjust when a rush hits?

What they are checking: Whether they can move from recovery work to customer help quickly when traffic picks up.

A customer asks you to hold an item, but you are not sure of the policy. What do you do?

What they are checking: Whether they check with a supervisor instead of guessing and making a promise the store cannot keep.

How would you mention our rewards program at the register?

What they are checking: Whether they can promote credit and loyalty programs in a friendly, natural way.

You see a customer pull tags off an item in an aisle. What would you do?

What they are checking: Whether they know to stay safe, offer service and alert a manager instead of confronting the person.

About the work

How would you ring up a customer and count back their change?

What they are checking: Whether they can learn accurate register procedure, since the posting includes ringing purchases and returns.

What does a clean, organized store look like to you at four in the afternoon?

What they are checking: Whether they understand ongoing recovery like sizing racks and clearing fitting rooms during the day.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 10984 N. Port Washington Road Location: USA Marshalls Store 1286 Mequon WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Apply at TJX Companies