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70120- Retail Backroom Associate

TJX Companies · Mequon, WI · $13.25–$13.75 an hour · Part time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Backroom work at Sierra means unpacking freight and getting it ready for the floor. Tell me about a time you did fast, repetitive work and kept it accurate.

What they are checking: Whether they can hold speed and accuracy together, since mistagged items cause pricing problems on the floor.

Tell me about a time you noticed something was wrong in a shipment or count and what you did.

What they are checking: Attention to detail and willingness to report discrepancies instead of letting them slide.

How do you stay motivated on a shift where you hardly see customers?

What they are checking: Self-direction for work that happens away from the floor and the manager's eye.

Tell me about a time you worked on a small team to finish something on a deadline.

What they are checking: Teamwork under time pressure, since freight has to hit the floor before the store gets busy.

What would you do

A large truck shows up and the backroom is already crowded. Where do you start?

What they are checking: Prioritizing what goes to the floor first and keeping walkways safe in a full stockroom.

The floor gets busy and someone asks you to jump on a register. How do you handle leaving your backroom work?

What they are checking: Flexibility, since associates may be cross-trained and pulled to wherever the store needs them.

What would you do if you found merchandise hidden in the backroom or in a trash box?

What they are checking: Awareness that hidden goods can signal theft, and knowing to tell a manager rather than handle it alone.

A customer wanders into the stockroom looking for help. What do you do?

What they are checking: Whether they can stay friendly while guiding the customer back and keeping backroom access secure.

About the work

How would you make sure every item is tagged, hung or stocked to the store's standard?

What they are checking: Respect for merchandise standards, which keep the floor shoppable and prices correct.

How do you lift and move heavy boxes safely when you're trying to work fast?

What they are checking: Safety habits, since backroom injuries usually come from rushing a lift.

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The full job description

As published by TJX Companies.

Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 11110 N Port Washington Rd Location: USA Sierra Store 0186 Mequon WI This position has a starting pay range of USD $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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