Public Security Officer jobs in Milwaukee, WI

Tell me about a time you had to de-escalate someone who was combative or threatening, maybe a patient or a visitor. What did you actually say and do?

whether the candidate has real de-escalation technique versus relying on force first

Walk me through what you would do if you got a call about a lost or possibly abducted infant in the hospital right now.

knowledge of emergency response protocol and ability to act fast under a high-stakes, time-critical scenario

Say you're doing a night patrol and you find a hazard, like a blocked fire exit or an Interim Life Safety Measure violation. What's your process from discovery to close-out?

familiarity with hospital safety inspection procedures and follow-through on documentation

Have you ever had to use force, including something like a conducted electrical weapon or handcuffing, on someone? Tell me what led up to that decision.

judgment about when force is justified and whether lesser options were exhausted first

A visitor is refusing to leave a unit after visiting hours and is getting loud. How do you handle that without it escalating?

customer-service framing of authority and conflict resolution skill

What's your understanding of what CHSO certification covers, and have you worked toward or held any IAHSS-related credentials before?

awareness of the required healthcare security certification path and genuine preparation for it

Tell me about a time you had to write up an incident report that later mattered, maybe it was used by leadership or in an investigation. What did you make sure to include?

documentation quality and understanding that reports carry legal and operational weight

If you're coordinating a law enforcement officer guarding a prisoner patient on the unit, what would you be watching for to make sure things stay safe and within policy?

understanding of liaison responsibilities with outside law enforcement and attention to policy compliance