Roles › Customer Service Representative Patient Registration
Milwaukee, WI
Customer Service Representative Patient Registration jobs in Milwaukee, WI
3 open roles from 1 employer. Checked Oct 6, 2026.
What these openings look like
All 3 are at R1 RCM. Every one publishes a pay range, and they run $16.00 to $21.10 an hour. Every posting is part time. The most recent went up on Sep 29, 2026.
Every listing links to the employer's own application. Nothing is posted here on their behalf, and nothing is reposted from anywhere else.
Open roles
What it pays here
Only some employers publish a range. These are the ones that did, as written in their own postings:
- $16.00–$21.10 an hour
What they ask customer service representative patient registration candidates here
Drawn from the 3 open postings on this page. The ones that come up across several employers are near the top.
A patient comes to registration scared and in pain, and you still need their insurance and ID. How do you handle that conversation?
What they are checking: Whether they can gather accurate information while showing compassion to someone who is frightened.
Tell me about a customer service job where you had to get details exactly right. How did you avoid mistakes?
What they are checking: Whether they check their work, since registration errors lead to denied claims and billing problems later.
This schedule switches between 9:00 to 5:30 and 11:00 to 7:30, two days one week and three the next. How would that work for you?
What they are checking: Whether they can handle a rotating part-time schedule reliably, which the hospital depends on.
How comfortable are you learning new computer systems and typing while you talk with someone?
What they are checking: Whether they can keep eye contact and conversation going while entering data correctly.
A patient refuses to give their Social Security number. What do you do?
What they are checking: Whether they stay respectful, explain why it is asked and know what alternatives the process allows.
Why does it matter if a patient's insurance information is entered wrong at registration?
What they are checking: Whether they understand that front-end accuracy affects payment and the patient's bill.
Tell me about a time you stayed patient with someone who was angry with you for something you did not cause.
What they are checking: Whether they can absorb frustration without taking it personally or getting short.
You overhear a coworker talking about a patient's diagnosis in the hallway. What would you do?
What they are checking: Whether they take patient privacy and HIPAA seriously, even when it means speaking up.
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