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Unit Secretary-Cardiac/Stroke-Day/Evening

Endeavor Health · Evanston, IL · $19.71–$28.58 an hour · Part time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped coordinate admissions and discharges so that beds were ready on time.

What they are checking: Whether they understand patient flow and keep communication going between staff and departments.

Tell me about a time you recognized someone was unhappy with their service and fixed it before they complained.

What they are checking: Whether they practice service recovery, which the posting calls out specifically.

How comfortable are you with computers and learning new hospital software?

What they are checking: Whether they can pick up systems quickly, since the job relies on computer skills.

What would you do

The phone is ringing, a family is at the desk, and a nurse needs a discharge processed. How do you handle it?

What they are checking: Whether they can prioritize and stay courteous while juggling many demands at the busy center of a unit.

A family member is upset because they can't find out how their relative is doing. How do you help?

What they are checking: Whether they show care while protecting patient privacy and connecting the family to the nurse.

What do you do when you notice the unit is running low on supplies?

What they are checking: Whether they act ahead of time so nurses aren't left without what they need.

On a cardiac and stroke unit, things can change fast. How would you respond if a code or rapid response was called on your unit?

What they are checking: Whether they stay calm and know their non-clinical role, like making calls and clearing the way.

This is per diem with rotating days, evenings, weekends and holidays. How does that fit your availability?

What they are checking: Whether they can actually cover the rotating schedule the role depends on.

About the work

How do you make sure patient charges get entered correctly in the computer?

What they are checking: Whether they are accurate and careful with data that affects billing and records.

How do you take accurate messages and make sure they reach the right person?

What they are checking: Whether they have a reliable system so important messages are never lost.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $19.71 - $28.58 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Location: Evanston, IL • Full Time/Part Time: Per Diem, as needed • Hours: Monday-Friday, rotating Day/PM shift, rotating weekends and holidays • Required Travel: What you will need: • • License: N/A • Education: High School Diploma or equivalent required • Certification: N/A • Experience: Minimum 2 years of work experience required or 1 year of college and 1 year of work experience required • Skills: Proficiency with word processing and computer skills required What you will do: • • Coordinate non-clinical duties of the nursing unit • Enter patient charges in computer • Coordinate patient flow of admissions and discharges • Order supplies • Customer service to patients, families, nurses, physicians and other support departments • Answer phones and relay messages as appropriate • Proactively identifies need for service recovery and follow up of resolution Benefits (For full time or part time positions): • • Premium pay such as shift, on call, holiday and more based on an employee’s job (For eligible positions) • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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