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Trust Sales Advisor

UMB Bank · Madison, WI · $110,250–$235,810 a year · Full time

Posted Feb 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

You'll manage some of Private Wealth's most complex trust relationships. Tell me about a complex trust situation you handled.

What they are checking: Real experience with complex trust administration and ultra-high net worth clients.

Tell me about a high-net-worth client you brought in. How did that relationship start?

What they are checking: Business development skill with ultra-high net worth prospects.

How do you stay proactive with clients rather than only reacting to their requests?

What they are checking: Whether they reach out with planning ideas before clients ask, which builds trust with wealthy families.

What would you do

A beneficiary is angry about a trustee decision and calls you directly. How do you handle it?

What they are checking: Managing family conflict while staying within fiduciary duties.

How do you coordinate a team delivering investment, trust and planning services to one client?

What they are checking: Leading service delivery across specialists so the client gets one clear experience.

A client wants something that conflicts with the trust document. What do you do?

What they are checking: Holding fiduciary lines with a high-value client while preserving the relationship.

How do you work with other UMB lines of business to bring solutions to a client?

What they are checking: Skill at bringing in partners from other UMB business lines to solve a client's wider financial needs.

About the work

How do you build centers of influence with attorneys and CPAs in a market like Madison?

What they are checking: Referral network building, which the posting names as core to growth.

What fiduciary issues do you watch for when a trust holds a concentrated asset like a family business?

What they are checking: Fiduciary knowledge around diversification duties and how to manage hard-to-value assets inside a trust.

How would you explain the advantage of a corporate trustee over a family member trustee?

What they are checking: Ability to articulate the value of professional trust services clearly.

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The full job description

As published by UMB Bank.

The UMB Private Wealth Trust Sales Advisor (PWTSA) is responsible for building and managing client relationships with Private Wealth’s ultra-high net worth Trust market segment . The PWTSA will grow and service an existing book of clients including many of PWM’s high-profile and more complex client relationships, in particular those requiring complex trust administration . This role will identify opportunities in the ultra-high net worth market segment to develop centers-of-influence (both internal and external) as resources and develop networks with other lines of business to provide financial solutions for clients. The PWTSA will ensure the delivery of the unparalleled customer experience (TUCE) to our most highly-complex and high-value client’s Trust and Investment Management accounts. How you’ll spend your time: • You will s ource and develop high-net-worth client relationships through networking, referrals, and targeted outreach. • You will s teer administration of Client’s wealth and trust accounts by being trusted partner . • You will l ead high performance service delivery to clients by coordinating team delivering services . • You will m anage and expand high-profile client relationships . • You will p rovide proactive solution-oriented planning for clients and coordination of wealth strategy planning goals and objectives . • You will l ead a proactive, high-touch communication plan for all clients . • You will p rovide wealth management subject matter expertise . • You will p articipate in and attend meetings and functions as assigned . • You will c reate and lead presentations to external and internal COIs on estate planning techniques for ultra-high-net-worth individuals. • You will serve as the primary driver of new trust relationships for the market. • You will coordinate and assign the team members of new trust relationships transitioning those accounts to those team members. • Other duties as assigned . We’re excited to talk to you if... • You possess a Bachelor’s degree . • You have 10+ years’ experience in wealth management for HNW and UHNW clients , o r combination of education and experience that provides an equivalent background. • You have e xperience in Complex Trust Administration . • You understand Business Development & COI Development . • You p ossess Leadership Skills . • You have a h igh level of emotional intelligence . • You demonstrate e xcellent communication and presentation skills . • You are an e xpert on wealth management issues pertinent to UHNW families . • You have good relation ship management skills . • You have the a bility to address client concerns and needs . • You d emonstrate understanding of investment strategies utilized by UHNW clients . • You d emonstrate understanding of tax challenges of UHNW clients . • You show f amiliarity with wealth management products and estate planning solutions, including trusts and administration, member and manager managed LLCs and Limited Partnerships, and asset management . • You d emonstrate extensive knowledge of Trust and Bank products and services (i.e., investments, insurance, brokerage, private banking, retirement planning) . • You have the a bility to identify and find solutions for unique assets of UHNW client including, commercial properties, LLCs, oil and gas, alternative energy, ranch and farm properties . Bonus points if ... • You have o ne or more of the following credentials : MBA , CFA, CFP®, CPA, CTFA, or JD . • You have s upervisory or team leadership experience . • You have 5+ years in demonstrated sales position . • You are a ctive in community and professional organizations; considered a leader in the community. • You have e xperience drafting complex estate plans for ultra-high-net-worth individuals. Work Environment Hybrid. Travel as needed. Supervision/Management : No direct management responsibilities *This person could office in IL, IA, MN or WI .* Compensation Range: $110,250.00 - $235,810.00 The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information UMB offers competitive and varied benefits to eligible associates , such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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