Jobs › UMB Bank

Securities Svcs. Ops Analyst

UMB Bank · Milwaukee, WI · $59,085–$86,922 a year · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you caught an error before it caused a problem.

What they are checking: Attention to detail in a role where small errors carry financial risk.

You'll be cross-trained to back up teammates. How do you approach learning someone else's work?

What they are checking: Willingness to learn broadly and support a small team.

Tell me about a time you explained a technical issue to someone outside your team.

What they are checking: Communication skill for working with clients and internal partners.

What would you do

A client calls asking why their expected dividend hasn't posted. How do you investigate?

What they are checking: A methodical research process and clear client communication.

You're asked to initiate an outgoing cash payment, but something about the instructions looks off. What do you do?

What they are checking: Fraud awareness and willingness to verify before moving money.

How do you handle a day when the volume of transactions is much higher than normal?

What they are checking: Prioritizing by deadline and risk while staying accurate under pressure.

About the work

You'd join the Income Team processing dividend income and cash. Walk me through how you'd make sure income is applied correctly to the right accounts.

What they are checking: Accuracy and reconciliation habits, since misapplied income affects client money directly.

What's the difference between a voluntary and a mandatory corporate action, and why does that matter for operations?

What they are checking: Basic securities knowledge needed to partner with the Corporate Actions Team.

What does a new security setup involve, and why does accurate setup matter downstream?

What they are checking: Understanding that bad setup data causes pricing and income errors later.

How do you analyze a report to find exceptions that need attention?

What they are checking: Analytical habits for spotting outliers and breaks in operational reports.

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The full job description

As published by UMB Bank.

UMB’s Trust Operations Team is the back-office support for our nationally recognized Corporate Trust and Institutional Custody service providers. As a Securities Services Operations Analyst, you will join the Income Team within our Shared Services division. This team interacts with various UMB clients and internal partners to evaluate and process requests that could include cash processing, trade execution, new security establishment, or applying dividend income. It is a smaller team that works closely together to ensure everyone's success. With our robust training to provide extensive UMB and financial knowledge, the Trust Operations Team provides trading support for our custody and trust customers. Securities Services Operations Analysts have a specific and impactful function for our clients and UMB; to ensure accurate processing and be subject matter experts in operational processes for our clients and internal partners. This position assists clients with any questions and issues they may face while creating an unparalleled client experience. You will analyze reports, process transactions, apply income or incoming payments, or initiate outgoing cash payments. You are also cross-trained amongst other team members responsibilities for backup when needed. This team also partners closely with the Corporate Actions Team to execute voluntary/mandatory events and reduce financial exposure. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Securities Services Operations Analysts are motivated to be self-driven and enjoy the challenge of learning new skills while controlling their career progression. The Trust Operations Team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunities within Operations and beyond. How you’ll spend your time: · Use problem-solving skills to determine what action needs to be taken when processing client requests. · Perform a variety of processing, data entry, basic to moderately complex financial calculations, and clerical duties related to securities and cash transactions. · Review and approve transactions. · Train other associates and review associates’ work at the direction of the manager. · Identify system issues or defects and provide appropriate level of documentation to the appropriate support group. · Ability to provide a broad level of assistance during testing of system upgrades or implementation of new systems. · Work on special projects at the direction of the manager. We are excited to talk with you if: You possess a college degree You have at least two years of financial services experience You have securities processing experience OR any combination of education and experience that provides an equivalent background. This position was posted on 10/02/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

 Compensation Range: $59,085 - $86,922 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates , such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #LI-MC1

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