Jobs › UMB Bank

Alternative Investments Specialist I

UMB Bank · Milwaukee, WI · $44,685–$65,736 a year · Full time

Posted Sep 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This team works in dual control with a balancer and a reviewer. Why do you think that matters?

What they are checking: Understanding of control principles that prevent errors and fraud.

Tell me about balancing or reconciliation work you've done before.

What they are checking: Relevant experience, since the posting asks for a year of balancing.

How do you stay focused on detailed work for a full day?

What they are checking: Personal habits for staying sharp through repetitive, precise work where one slip throws off a balance.

Tell me about a time you gave customer support by phone and resolved a difficult issue.

What they are checking: Customer service skill on the phone, which the posting requires alongside the balancing work.

What would you need to learn to become a reviewer someday?

What they are checking: Interest in growing, which the posting describes as a path.

What would you do

A client emails asking why their account balance looks different than they expected. How do you respond?

What they are checking: Whether they research the account before answering and explain findings in plain words the customer understands.

It's end of day and your balance is still off. What do you do?

What they are checking: Honesty and escalation instead of forcing a balance to go home.

About the work

Balancing here has to be accurate to the penny every day. Walk me through how you'd find a difference of a few cents.

What they are checking: Methodical reconciliation skill, since daily balancing is the core of this job.

What do you know about alternative investment products like private funds or interval funds?

What they are checking: Basic product knowledge that helps them understand the transactions.

How would you double-check your own work before passing it to a reviewer?

What they are checking: Self-review habits that reduce errors the reviewer has to catch.

Practice this interview out loud.

Offer builds a real interview for this exact role at UMB Bank from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by UMB Bank.

The Transfer Agency team bala nces the work that the operations team processes. All b alanc ing must be done daily and accurate to the penny . In addition to balancing , the group ensures accurate setup when new funds come to the company . As an Alternative Investment Specialist , you will balance accounts to achieve complete accuracy . As you progress in your career, there will be an opportunity to become a reviewer. Th is team is operated with dual control where there is always a balancer and a reviewer. Additional responsibilities include customer contact both over the phone and through email . How you’ll spend your time: • Use your detail-orientation to b alanc e and review transactions for all alternative investment accounts to achieve complete accuracy. • Use your customer service background to answer client emails and phone calls to achieve customer satisfaction . We’re excited to talk with you if: • You possess a Bachelor's degree • One year of balancing accounts/activity • Minimum of six months providing direct phone or in person support for clients and customers Bonus Points if: • Knowledge of mutual funds and alternative investment products . • O ne year of balancing and reconciling experience within a transfer agency . • Related internship experience will also be considered. This position was posted on 09/16/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

 Compensation Range: $44,685 - $65,736 The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information. UMB offers competitive and varied benefits to eligible associates , such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary. Are you ready to be part of something more? You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard. UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request. If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB. #LI-BW1

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