Jobs › ThedaCare

Trauma Social Worker - On Call

ThedaCare · Neenah, WI · Part time

Posted Aug 10, 2026 · We last checked this listing on Oct 6, 2026

Apply at ThedaCare

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supported someone through sudden, traumatic news.

What they are checking: Real experience with acute grief and the steadiness to stay present in it.

Tell me about a time you had to work closely with police at the hospital.

What they are checking: Balancing cooperation with law enforcement and protecting patient privacy and rights.

How do you take care of yourself after an on-call shift with a death?

What they are checking: Self-care and debriefing habits that keep them able to respond the next time the pager goes off.

What would you do

You get called in at night because a trauma patient's family has arrived and the patient may not survive. What do you do when you walk in?

What they are checking: Calm, organized crisis support that helps families while coordinating with the medical team.

A trauma patient's injuries suggest possible domestic violence. What do you do?

What they are checking: Safe, private screening and knowing reporting duties and resources for victims.

How do you handle a hospital full of upset family members and friends after a violent incident?

What they are checking: Managing a crowd of grieving people, setting up communication and working with security when needed.

How quickly can you respond when called, and how do you stay ready while on call?

What they are checking: Practical reliability for an on-call role where families are waiting on them to arrive.

About the work

How do you help a family get the information they need when the patient can't speak for themselves?

What they are checking: Understanding of next of kin, decision-makers and privacy rules in an emergency.

What do you do when you can't identify a trauma patient or find their family?

What they are checking: Knowledge of the steps for locating family of an unidentified patient, often with law enforcement.

How do you document a crisis intervention so the day team can pick it up?

What they are checking: Clear handoff documentation, essential for an on-call role that is not there the next day.

Practice this interview out loud.

Offer builds a real interview for this exact role at ThedaCare from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Trauma Social Worker provides as-needed crisis response and support to patients and families for trauma patients at ThedaCare Regional Medical Centers in Appleton and Neenah, as well as Children’s Hospital of Wisconsin Fox Valley. Performs psycho-social assessment and develops a support plan that includes sensitivity to the cultural and special needs of each situation. Collaborates with interdisciplinary and community resources to meet the assessed needs. Job Description: Schedule: 80-100 Hours per Month of On-Call After Hours between 4:00pm - 7:30am On Call 24hr coverage Saturday, Sunday, and Holidays KEY ACCOUNTABILITIES: • Provides on-site response within 60 minutes of being called for trauma/crisis support. • Serves as a liaison between hospital team members, patients, families, community health, and social and governmental agencies. • Provides and documents in the patient’s electronic medical record a psycho-social assessment that utilizes critical thinking skills appropriate to multiple age groups, family dynamics, diverse populations, etc. • Develops and implements a plan for support based upon the needs of the psycho-social assessment. • Provides adaptability and continuing assessment concerning evolving crisis process and support needs. • Provides grief and bereavement support facilitation. • Provides collaborative support for team members concerning critical situations such as mandatory reporting situations. • Provides collaborative communication with hospital team members including successive handoffs of care after their shift. QUALIFICATIONS: • Bachelor’ degree in social work or counseling as required by the State of Wisconsin for certification • One year as a professional social worker or related field • Current licensure or certification in Wisconsin PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Frequent transition from standing, sitting with movement throughout the facility • Possible exposure to sharp objects and instruments • Possible exposure to fumes or airborne particles and toxic or caustic chemicals and radiation hazards, as well as blood and body fluids and pharmacological agents; therefore, personal protective equipment must be worn as necessary • Occasional high noise level in work environment • Possible contact with aggressive and or combative patients • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers Position requires compliance with department specific competencies. Scheduled Weekly Hours: 4 Scheduled FTE: 0.1 Location: ThedaCare Regional Medical Center - Neenah - Neenah,Wisconsin Overtime Exempt: No Worker Shift Details: Variable

Apply at ThedaCare