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This position has closed. Allstate removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Transfer Acquisition Specialist (Agency to Carrier Book Roll)

Allstate · IL · $60,000–$80,000 a year · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed several deadlines at once for different customers or projects.

What they are checking: Whether they stay organized and on schedule when juggling multiple agencies with their own timelines.

Tell me about a time you built a good working relationship with someone outside your company.

What they are checking: Whether they can earn an agency's trust, since agents choose where to place business.

Tell me about a time you found a better way to do a repetitive task.

What they are checking: Whether they spot inefficiency and suggest improvements, which helps a team scale transfers.

What would you do

You're the main contact for an agency mid-conversion and they're confused about the next steps. How do you help?

What they are checking: Whether they explain workflows clearly and patiently so the agency keeps moving instead of giving up.

You notice an issue with a conversion that's outside your authority to fix. What do you do?

What they are checking: Whether they escalate early with clear facts instead of sitting on a problem or overstepping their role.

An agent asks you to promise a lower rate to keep a customer. How do you respond?

What they are checking: Whether they stay within guidelines and never make commitments on pricing they don't own.

About the work

What do you know about how an independent agency moves a book of business from one carrier to another?

What they are checking: Whether they understand the book roll basics and the agency side of the process before learning the specifics.

How do you make sure transferred quotes convert into bound policies accurately?

What they are checking: Whether they check details carefully, since a wrong coverage or driver on a converted policy hurts the customer.

How would you track conversion progress so you know which policies are at risk of not renewing with us?

What they are checking: Whether they use simple tracking and follow-up to protect retention rather than finding out too late.

What insurance license or product knowledge do you have, and how have you used it?

What they are checking: Whether they can speak credibly about personal lines coverage with agents during a transfer.

Practice this interview out loud.

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The full job description

As published by Allstate.

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Transfer Acquisition Specialist is responsible for executing insurance book-of-business transfers for assigned independent agencies. This role manages defined transfer & conversion initiatives from planning through stabilization, ensuring accurate execution, policy conversion, and minimal disruption. The role operates within established guidelines and does not own underwriting, pricing, or long-term portfolio profitability. Key Responsibilities Book Transfer & Conversion Execution • Manage and executes assigned agency book transfer and conversion initiatives • Execute conversion timelines and sequencing for assigned books • Supports and executes conversion of transferred quotes into bound policies Agent Partnership & Change Management • Act as a primary point of contact for agencies during assigned conversions • Provide guidance on conversion steps, workflows, and documentation • Escalate issues or risks as needed Retention & Portfolio Optimization • Monitor conversion progress and quote-to-policy outcomes • Support retention efforts during carrier transitions • Identify conversion challenges and recommend corrective actions Cross-Functional Coordination • Partner with Sales, Underwriting, Operations, and Technology teams • Support data migration, policy issuance, and renewal timing activities Data, Reporting & Risk Oversight • Track conversion metrics for assigned initiatives • Maintain accurate reporting and provide status updates • Flag risks or performance issues Required Qualifications • Experience working with independent agencies or agency operations • Working knowledge of P&C insurance products • Ability to sell and overcome objections • Strong organizational and communication skills • Prior book transfer and conversion experience desired Education • 4 year Bachelors Degree (Preferred) Experience • 3 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Agency Collaboration, Detail-Oriented, Insurance Product Knowledge, Strategic Collaboration, Time Management Compensation Compensation: $60,000 - $80,000 depending on experience and qualifications Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO Know Your Rights” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs. To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products. Companies & Partners Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident. Benefits National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000. Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs. When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.