Jobs › Kraft Heinz

Trade & Customs Compliance Manager

Kraft Heinz · Chicago, IL · $104,200–$130,200 a year · Full time

Posted Aug 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a compliance error. How did you handle it, including any disclosure?

What they are checking: Whether they handle mistakes honestly and know when a prior disclosure to Customs is the right step.

How do you explain trade compliance to operations people who just want shipments to move?

What they are checking: Whether they can build compliance into everyday work without being seen as the person who slows things down.

What would you do

New tariffs are announced that hit several key ingredients. What do you do in the first week?

What they are checking: Whether they can quickly size the cost impact and work with Procurement on mitigation options.

Procurement wants to switch to a cheaper supplier in another country. What trade questions would you raise?

What they are checking: Whether they can show how duties, origin and trade programs change the true cost of a sourcing decision.

How do you see trade and customs connecting to the broader indirect tax function you'd sit in?

What they are checking: Whether they see links like customs value and VAT, and can work across the tax team.

About the work

How would you set up a customs compliance program for a company importing ingredients and packaging into the US?

What they are checking: Whether they know the key pieces, like classification, valuation, origin, recordkeeping and internal controls.

Walk me through how you determine the correct HTS classification for a product, and what you do when it's not clear.

What they are checking: Whether they have hands-on classification skill and know when to seek a binding ruling.

How do you decide whether a product qualifies for USMCA preference, and what records do you keep?

What they are checking: Whether they understand rules of origin and the documentation needed to defend preference claims in an audit.

How do you manage customs brokers to make sure they file correctly on your behalf?

What they are checking: Whether they know the importer stays liable for broker errors and audit their work accordingly.

What duty savings programs, like drawback or foreign trade zones, have you used, and how did you decide they were worth it?

What they are checking: Whether they can find duty savings and weigh them against the cost of running the program.

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The full job description

As published by Kraft Heinz.

Job Description Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Trade & Customs Compliance Manager at a glance…. We have an amazing opportunity for a Trade and Customs Compliance Manager to make a real difference at Kraft Heinz. The position lies within the Global Indirect Tax Team. Reporting directly to the Director, Global Indirect Tax North America; this role will partner with various departments including Procurement, Supply Chain, Operations and Controllership to align trade operations with the overall business objectives. The Trade and Customs Compliance Manager will serve as the primary contact for all trade and customs related matters within Kraft Heinz, which connects to the broader tax requirements and initiatives. What’s on the menu? • Develop, maintain, and enforce trade compliance policies, procedures, internal controls and record-keeping • Ensure accurate HTS classification, country of origin determination, tariff application, and documentation • Act as the North American SME for customs compliance and regulations • Manage US and Canadian customs audits customs authorities and business units; ensuring risk mitigation, implementing corrective actions and adherence to regulations • Manage broker relationships and government inquiries • Assess customs business impact across the zone • Identify and execute savings opportunities related to customs compliance and activity (FTZ/Bonded Warehousing, Canada Duty Deferral Programs, Origin and Free Trade Agreements, Duty Drawback, Sugar-Containing Products Re-Export Program, Valuation, Tariff Classification) • Manage customs audits across different regions with customs authorities and business units; ensuring risk mitigation, implementing corrective actions and adherence to international and local regulations • Own trade master data and related trade management tools (i.e. SAP GTS. Oracle GTM) • Provide guidance and training to internal teams on trade compliance topics and best Recipe for Success – apply now if this sounds like you! • Bachelor of Science degree in International Trade, Finance, Tax, International Business, Tax Law or similar field • 7+ years of experience in trade compliance, customs operations and audit defense • Robust understanding of US and CA import entry procedures for all modes of transportation • Experience/knowledge with CBP ACE portal functionality • Experience/Knowledge with CBSA CARM Client Portal • Demonstrated knowledge of import requirements for relevant US Partner Government Agencies (FDA, USDA, APHIS, FSIS) • Demonstrated knowledge of import requirements for relevant Canada Partner Government Agencies and Other Government Departments (CBSA, GAC) • Certified Customs Specialist and/or Licensed Customs Broker (LCB) preferred • CCS US: NCBFAA Educational Institute: Certified Customs Specialist (CCS) • CCS CA: Certified Customs Specialist (CCS) Program | CSCB National Office • Proficient in Excel, Power Point and ERP systems (SAP preferred) • Excellent verbal and written communication skills in English and (Spanish preferred) Professional Attributes • Communication Skills - Exposure to senior leadership requires excellent communication skills and the ability to manage internal and external stakeholder relationships • Ability to Simplify - Simplification skills are highly appreciated when providing simple solutions dealing with complex challenges • Business Sense - Always seeking savings opportunities and creating efficiencies while delivering targets • Analytical - As a data driven company; translate complex data into straightforward, actionable solutions through strong analytical thinking • High pressure - Ability to work in a high intensity environment, managing multiple projects concurrently with limited supervision Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $104,200.00 - $130,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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