Jobs › Kraft Heinz

Manager, IT - Global Logistics

Kraft Heinz · Chicago, IL · $104,200–$130,200 a year · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about working with an outside systems integrator who was falling behind.

What they are checking: Whether they can manage vendors firmly and protect the project timeline and quality.

Tell me about a time you led a project across sites in different countries.

What they are checking: Whether they can coordinate global teams and local needs across Toronto, Chicago, Pittsburgh and other sites.

What would you do

Go-live day, trucks are backing up because labels won't print. What do you do?

What they are checking: Whether they stay calm in a crisis and know how to triage, communicate and keep product moving.

Operations wants a custom feature, but it would complicate future upgrades. How do you decide?

What they are checking: Whether they weigh business value against long-term support cost and push for standard solutions where possible.

How do you decide which warehouse systems projects to tackle first in a large portfolio?

What they are checking: Whether they can set a roadmap based on risk, business value and system health.

About the work

Tell me about your experience with SAP EWM or WM. What part of an implementation have you owned?

What they are checking: Whether they have real hands-on depth in the warehouse systems the posting names.

How would you plan a WMS rollout at a busy distribution center without disrupting shipping?

What they are checking: Whether they understand cutover planning, testing, training and fallback plans in live warehouse operations.

How does a labor management system like Rebus improve warehouse performance?

What they are checking: Whether they understand engineered labor standards and how LMS data drives productivity.

What does a yard management system add, and how does it connect to the WMS?

What they are checking: Whether they understand dock scheduling, trailer tracking and how yard data flows into warehouse operations.

Traceability is a big deal for food. How should warehouse systems support a product recall?

What they are checking: Whether they know lot tracking and fast reporting are critical for food safety and recall response.

Practice this interview out loud.

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The full job description

As published by Kraft Heinz.

Job Description *** This role is hybrid in one of the following locations: Toronto, Chicago, or Pittsburgh *** Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Manager, IT - Global Logistics at a glance... You will be responsible for the strategy, deployment, and ongoing management of Kraft Heinz warehousing systems. Kraft Heinz operates and maintains a portfolio of warehousing systems responsible for shipping, receiving, traceability and reporting on all inventory and distribution activities across the company. You will be the primary project leader focused on the design and implementation of Warehouse Management Systems (WMS), Labor Management Systems (LMS), and Yard Management Systems (YMS) solutions. (SAP EWM, WM, and MATRICS. Along with LMS (Rebus) What's on the menu? • Work with internal and external customers to capture business requirements and apply these requirements to systems design and implementation. • Direct ownership of all project financial governance and timeline details. • Provide communications on all systems and project related aspects within the role to senior leadership. • Provide strategic and tactical guidance to warehousing leadership on the direction and design of warehousing systems. • Lead joint project team through solution shaping of systems enhancement. • Provide core project management over all aspects of systems implementation such as: blueprinting, financial estimation and tracking, communication, development, testing, training, and hypercare support. • Prepare conversion plan identifying all necessary tasks, dependencies, responsible parties and timeline for successful implementation. • Primary leader for all onsite project hypercare coordination and issue resolution to steady state business. • Establish clear strategic life cycle priorities for the WMS, YMS and LMS warehousing ecosystem. • Explore new warehouse technologies, build business cases where relevant, and present new ideas to business leadership. Recipe for Success - apply now if this sounds like you! • I have 6+ years of experience in logistics or information technology related field. • I have a high standard for communication skills, and high standard of proficiency in Microsoft tools Excel, Word and PowerPoint • I have the initiative and ability to work through issues expected. • I have a high standard of discipline and diligence documenting work. • I have a high standard of organization to plan and complete tasks in priority order. • I have relevant experience in a role on a software implementation project. • I have relevant experience with enterprise in WMS and LMS software. Please note: • Weekend and off business hours work is part of the role • Expected travel approximately 40-50% This job posting is just a preview of the full scope of the position. A comprehensive job description will be shared. We hope to find you a seat at our table! Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $104,200.00 - $130,200.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Family Assistance Program, Wellbeing Programs, Family Support Programs • Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks Location(s) Chicago/Aon Center, Pittsburgh/PPG, Toronto - Queen's Quay - Headquarters Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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