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Territory Manager - Springfield

US Foods · Springfield, IL · $55,000–$95,000 a year · Full time

Posted Aug 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you grew sales with a customer you already had. What did you do?

What they are checking: Whether they can deepen penetration with existing accounts, not only chase new ones.

US Foods uses a team-based selling model. How do you bring in specialists or other resources to win an account?

What they are checking: Willingness to use the wider team and share credit to close bigger opportunities.

How would you plan a week of calls across a large territory?

What they are checking: Self-management and time discipline, since territory reps work largely on their own.

Tell me about a time you lost a customer. What happened, and what did you learn?

What they are checking: Honest reflection on account loss and whether they changed how they manage relationships.

What would you do

How would you go about finding new restaurant customers in your territory?

What they are checking: Whether they have a practical prospecting plan using databases, directories, referrals and walking in the door.

A customer calls upset because their delivery was short and they have a dinner rush tonight. What do you do?

What they are checking: Ownership of service problems like mis-picks and stock-outs, and speed in getting the customer covered.

A good customer is behind on their balance. How do you handle the collection conversation?

What they are checking: Ability to collect receivables under approved credit terms while keeping the relationship intact.

A competitor offers your customer a lower price on their top items. How do you respond?

What they are checking: Whether they defend the account with service, products and value instead of only cutting price.

About the work

What do you know about how a restaurant operator thinks about food cost and margins?

What they are checking: Whether they understand the customer's business well enough to sell value rather than just price.

How do you keep track of order cutoffs and delivery schedules for all your customers?

What they are checking: Organization around the routing schedule so orders get in on time and deliveries go smoothly.

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Offer builds a real interview for this exact role at US Foods from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by US Foods.

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! The primary purpose of this position is to develop and manage established as well as new customers, by selling food and non-food items to achieve sales and profitability goals. Primary areas of responsibilities are: • Primary owner of customer relationship • Selling, and engaging customers in value added activities. • Leveraging other resources to assist with top penetration opportunities and new accounts opening. US Foods has a comprehensive training program for the Territory Manager position. ESSENTIAL DUTIES AND RESPONSIBILITIES • Foster the customer relationship in a team based selling model. • Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mis picks, short on loads, stock-outs). • Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. • Leverage other resources to assist with top penetration opportunities and new accounts opening. • Develop new business; identify prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. • Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. • Drive motor vehicle to existing customers, and prospects, to ensure product delivery, which may include lifting/carrying up to 75lbs. SUPERVISION: • No direct reports. RELATIONSHIPS • Internal: District Sales Manager, Regional Sales Manager, VP of Local Sales, Accounting/Credit Department, Merchandising and Marketing, Operations, and Customer Contact. • External: Customers, vendors, prospective customers. WORK ENVIRONMENT • Frequently outside the office environment working in the field visiting customers in variable weather and temperature conditions MINIMUM QUALIFICATIONS • 1+ year of sales experience preferred. • Foodservice industry/culinary/restaurant management/hospitality experience preferred. • Excellent oral and written communication skills and presentation abilities. • Ability to build internal and external relationships and cold call to develop new business. • Exceptional customer service and interpersonal skills. • Competitive spirit and results driven mentality. • Problem solving ability / Organization and negotiation skills. • Team up mentality to collaborate with internal and external stakeholders. • Proficient computer skills; Microsoft Office products – Experience using Customer relationship management tools preferred (i.e., Salesforce). EDUCATION • HS Diploma or equivalent CERTIFICATIONS/TRAINING • N/A LICENSES • Valid driver’s license required & motor vehicle record must be in good standing. PREFERRED QUALIFICATIONS • N/A PHYSICAL QUALIFICATIONS • Must be able to perform the following physical activities for described length of time. • List the required physical activities including length of time performing each activity referencing the key below. OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER JOB REQUIRES WORKER TO: FREQUENCY: STAND FREQUENTLY, WALK FREQUENTLY, DRIVE VEHICLE FREQUENTLY, SIT FREQUENTLY, LIFT 1-10 lbs (Sedentary) FREQUENTLY, 11-20 lbs (Light) FREQUENTLY, 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) OCCASIONALLY, Over 100 lbs (Very Heavy) N/A CARRY 1-10 lbs (Sedentary) FREQUENTLY 11-20 lbs (Light) FREQUENTLY 21-50 lbs (Medium) OCCASIONALLY, 51-100 lbs (Heavy) N/A, Over 100 lbs (Very Heavy) N/A, PUSH/PULL N/A, CLIMB/BALANCE N/A, STOOP/SQUAT OCCASIONALLY, KNEEL OCCASIONALLY, BEND OCCASIONALLY, REACH ABOVE SHOULDER N/A, TWIST N/A, GRASP OBJECTS FREQUENTLY, MANIPULATE OBJECTS FREQUENTLY, MANUAL DEXTERITY FREQUENTLY Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $50K and $80K. This role will also receive incentive compensation. ​Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html . This role may also receive incentive compensation.  ​ ​ Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html . Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds). The initial expected base rate for this role is between $55,000 - $95,000 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***

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