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Technician III, IRL

American Red Cross · Chicago, IL · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a discrepancy in your results. How did you resolve it?

What they are checking: Whether they investigate carefully and never release results they cannot explain.

Tell me about a time you helped train or support a less experienced technologist.

What they are checking: Whether a Technician III can share knowledge and help build the team's skills.

What keeps you careful during long, repetitive testing days?

What they are checking: Whether they have habits that protect accuracy when work is routine and the stakes are high.

What would you do

A hospital calls for an urgent result on a bleeding patient while your workup isn't done. What do you do?

What they are checking: Whether they communicate partial findings and escalate appropriately while still completing the workup.

You suspect a reagent isn't performing right. What do you do?

What they are checking: Whether they use quality control and stop testing until the problem is understood and documented.

About the work

Walk me through how you'd approach a patient sample with a positive antibody screen.

What they are checking: Whether they know a logical workup, from panels to rule-outs, for identifying antibodies.

How do you handle a sample with multiple antibodies or a warm autoantibody?

What they are checking: Whether they can use advanced techniques like adsorptions and selected cells on hard cases.

What does a positive direct antiglobulin test tell you, and what would you do next?

What they are checking: Whether they understand DAT results and the follow-up testing that decides a patient's transfusion plan.

Why is documentation so important in a reference lab under FDA rules?

What they are checking: Whether they see complete records as part of patient safety and regulatory compliance in blood services.

How do you choose antigen-negative donor units for a patient with known antibodies?

What they are checking: Whether they can connect antibody results to finding compatible blood, which is the point of the lab.

Practice this interview out loud.

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The full job description

As published by American Red Cross.

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network? Join us—Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work. Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As a IRL Technologist at the Red Cross you will perform basic and advanced donor and patient tests, and interpret results to determine donor-recipient compatibility. You will resolve compatibility problems; provide intermediate reference and consultation services to hospitals and transfusion services. WHERE YOUR CAREER IS A FORCE GOOD Key Responsibilities: • Consult and communicate with staff at other medical facilities, to resolve complex serologic problems and provide special units to transfusion recipients. • Manage receipt, coordination, shipment and transport of patient and donor blood samples. Assist in daily workflow of patient and donor work. Document supply and equipment problems. • Manage reagent inventory including ordering, receiving, inspecting and preparing reagents. Perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. • Recognize testing irregularities, identify the cause, determine the solution and resolve the problem. Assist Technologist I and II in problem resolution. Maintain, edit and review computer and manual records to assure accurate record keeping. Maintain accurate, legible and complete records. • Also perform maintenance, repair and validation of laboratory equipment and software maintenance. Assume lead responsibilities such as record review and training. Assist in concern management. Standard Schedule : Tuesday - Saturday 1st Shift Pay Information : The salary range for this position is: 25.38 - 33.85 USD Hourly Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. WHAT YOU NEED TO SUCCEED: • Bachelor's degree in Biological Science or Chemistry with MT(ASCP) or BB(ASCP) or equivalent certification required. • Licensure if required by state. • Minimum 4 years of related experience or equivalent combination of education and related experience required. • Good written and verbal skills to communicate effectively with internal and external customers. Leadership skills. Ability to work on a team. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: • SBB (ASCP) preferred Physical Requirements: • Requires standing, stretching, stooping and bending for extended time periods. • Lift, pull, push and move objects of up to 50 pounds. • May work in walk-in refrigerator/freezers for periods of time. • Required to wear protective clothing such as lab coats, gloves, face shields, etc. • Ability to use a wide variety of lab or medical equipment. BENEFITS FOR YOU: As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on type of job and tenure • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Disability and Insurance: Short + Long Term • Service Awards and recognition Apply now! Joining our team will provide you with the opportunity to make your career a force for good! The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. ​ Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws. AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations. Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions. To view the EEOC Summary of Rights, click here: Summary of Rights

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