Jobs › Ace Hardware

Supply Chain Replenishment Planner

Ace Hardware · Oak Brook, IL · Full time

Posted Aug 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you used data to solve a problem.

What they are checking: Whether they are the analytical, curious type of person the posting is actively seeking.

Tell me about a time you had to manage many tasks with tight deadlines.

What they are checking: Whether they can stay organized in the competitive, fast-paced environment the posting describes.

Why are you interested in starting a career in supply chain?

What they are checking: Whether they have real interest in the work, which predicts how they will handle its daily pressure.

What would you do

A popular item is about to go out of stock because a vendor shipment is late. What do you do?

What they are checking: Their response to supply risk, including working with the vendor and finding options to protect retailers.

A retailer is unhappy that an item they need keeps arriving late. How do you respond?

What they are checking: The customer service mindset the posting asks for, applied to internal and retail customers.

How would you work with a vendor that keeps missing its delivery dates?

What they are checking: Whether they can hold vendors to commitments while keeping a productive working relationship.

About the work

How would you decide how much of an item to order for the distribution centers that serve Ace stores?

What they are checking: Whether they understand forecasts, lead times, safety stock and order points that drive replenishment.

How would you handle seasonal items like snow shovels or grills, where demand changes fast?

What they are checking: Whether they think about seasonality, timing and the cost of too much or too little inventory.

What is the tradeoff between holding more inventory and risking stockouts?

What they are checking: Their understanding of service level versus carrying cost, the core balance in replenishment planning.

How strong are your Excel skills? Tell me about the most complex spreadsheet you have built.

What they are checking: Their hands-on ability to work with large data sets that planners use every day.

Practice this interview out loud.

Offer builds a real interview for this exact role at Ace Hardware from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Ace Hardware.

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. In Office/Remote Opportunity: We are located in Oak Brook, IL, however our work arrangement will be 3 days in the office, 2 days remote for the foreseeable future. Are you interested in becoming Ace helpful? Ace has been named a Top Workplace in Chicago and we’re looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. We’re focused on the future, looking for new and better ways to compete in today’s marketplace. At Ace, we like to say that we have a soft heart, a steel spine — and we like to win. People are the foundation of what makes Ace great, and we’re always looking for ways to improve the employment experience for Ace team members. What we can promise you is that you will gain a sense of accountability and ownership by working hard to build Ace’s continued success, and your own. You’ll enjoy a competitive, fast-paced and friendly work environment. You’ll take pride in serving our Ace retail stores and their customers in neighborhoods across the country and around the world. The Job We are actively seeking analytical and customer service-oriented individuals to begin a challenging career as a Supply Chain Replenishment Planner at our corporate office in Oak Brook, IL. The main objective for the Replenishment Planner position is to attain service level and inventory turnover goals for a portfolio of vendors by ensuring that we have the right inventory, in the right place, at the right time to service our retailers. What you’ll do • End-to-end supply chain management for a portfolio of 80+ vendors and roughly $100M in annual sales volume • Serve as a focal point within Ace’s supply chain and drive continuous improvement • Develop and execute promotional and seasonal sales and inventory strategies for a variety of product categories • Generate purchases and manage the flow of shipments from vendor to Ace’s network of 15 US distribution centers • Support the success of 5,000+ Ace retail stores by maintaining supply levels across all distribution centers • Perform order process analysis to optimize purchase order cycles and operating costs • Maintain relationships with suppliers and drive supply chain compliance • Exemplify “Ace Helpful” by providing amazing customer service to our retailers, field staff & cross functional departments • Identify and address potential fill rate issues and impacts by performing root cause analysis and taking corrective action • Participate in negotiations to relieve overstocks and coordinate merchandise returns What you need to succeed • Bachelor’s degree in Supply Chain, Operations Management, Business, Analytics, Mathematics, Industrial Engineering, Economics, or an equivalent functional area • Strong analytical, organizational, customer service, and critical thinking are required • Ability to multi-task and make data-driven decisions under pressure • Excellent verbal and written communication • Self-motivated and able to work independently or in a group • Advanced skills in Excel with competence in pivots and lookups – Access and query languages (such as SQL, VBA) is a plus • Experience in SAP, JDA Demand, JDA Fulfillment, E3/Advanced Warehouse Replenishment are also a plus What’s in it for you? At Ace we are looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. People are the foundation of what makes Ace great and we believe getting the support you need to shape your life today, while planning for tomorrow, is important to bringing your best self to work. We offer highly competitive benefits that address life’s necessities, many of which have been expanded and improved in 2017. Some of these include comprehensive health coverage & life benefits, 401(k) retirement savings plan with multiple company contributions, generous vacation allocation immediately upon start, and more. Compensation Details: $66000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including: • Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation • Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents • 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire • Company Car, phone and fuel card are provided for field-based positions • Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation • Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review • We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales • We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! • Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more • Birth/Adoption bonding paid time off • Adoption cost reimbursement • Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events • Identity theft protection * Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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