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Supervisor, Lab - Core Lab MLS

Endeavor Health · Evanston, IL · $35.85–$55.57 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supervised medical technologists or lab techs. How did you handle someone who was struggling?

What they are checking: Whether they can coach and hold people accountable while keeping the bench running.

Tell me about a proficiency testing failure or audit finding you dealt with. What corrective action did you take?

What they are checking: Whether they find root causes and fix the process instead of only retraining one person.

Tell me about a lab policy or procedure you wrote or revised. What changed because of it?

What they are checking: Whether they contribute to improving how the lab works, which the posting asks of this role.

What would you do

Quality control fails on a chemistry analyzer in the middle of the morning rush. What do you do?

What they are checking: Whether they stop reporting results, troubleshoot, and look back at earlier patient results before resuming.

A tech reports a critical value late and the patient's care was delayed. How do you handle that?

What they are checking: Whether they address it fairly, look at system causes, and protect patients going forward.

How do you give a performance review to a long-time tech who is very skilled but hard to work with?

What they are checking: Whether they can give honest feedback on behavior, not only on technical skill.

How do you handle a physician who calls angry about a turnaround time?

What they are checking: Whether they can listen, explain, and look for fixes while defending their staff fairly.

About the work

How do you set schedules and staffing for a core lab that runs hematology, chemistry, microbiology, immunology and blood bank?

What they are checking: Whether they can match staff skills to volume and keep coverage across sections and rotating weekends.

How do you prepare the lab for a CAP inspection?

What they are checking: Whether they know CAP checklists and keep the lab inspection-ready all the time, not just in the final week.

How do you make sure your staff follows CLIA and OSHA safety requirements every day?

What they are checking: Whether they build habits and checks that keep the lab compliant and staff safe.

How do you manage inventory and reagent ordering so the lab never runs short?

What they are checking: Whether they plan supply levels ahead and avoid running out of critical reagents.

Practice this interview out loud.

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The full job description

As published by Endeavor Health.

Hourly Pay Range: $35.85 - $55.57 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: • Position: Supervisor, Lab - Core Lab MLS • Location: Evanston Hospital • Full Time/Part Time: Full Time • Hours: Monday-Friday, 7am-3:30pm, rotating weekends and holidays What you will do: • Leading, mentoring and supervising a team of Medical Technologists, Medical Laboratory Technicians, and support staff. • Assigning and coordinating work schedules, optimizing staffing levels for efficient operations. • Conducting regular performance evaluations, provide feedback, and facilitate professional development. • Overseeing a wide range of clinical laboratory tests, including hematology, chemistry, microbiology, immunology, and blood banking. • Ensuring strict adherence to laboratory procedures, protocols, and safety standards. • Managing inventory levels, initiating supply orders, and overseeing equipment maintenance. • Developing, implementing, and maintaining quality control and quality assurance programs, aligning with regulatory and accreditation standards (e.g., CLIA, CAP, OSHA). • Participating in proficiency testing, inspections, and audits, taking corrective actions as needed. • Contributing to the creation and reviewing of laboratory policies and procedures. • Supervising the operation and maintenance of laboratory equipment and instrumentation. • Troubleshooting technical issues, coordinating routine maintenance, and arranging for equipment repairs. • Staying informed about advancements in laboratory technology and recommending updates as necessary. • Reviewing and validating test results to ensure accuracy and timely reporting. • Collaborating closely with healthcare providers to interpret findings and communicating results effectively. • Maintaining detailed records of laboratory procedures and results. • Providing training, orientation, and ongoing education to laboratory staff. • Fostering a culture of continuous learning and professional growth within the department. • Supporting the team in staying current with best practices and industry developments. What you will need: • Bachelors Degree Required • Masters Degree Preferred • 5 Years Experience as a Medical Technologist, with demonstrated leadership experience required. • 2 years experience as Senior MLS or Technical specialist • Experience with new instrumentation, middleware or lab information system implementation preferred • Personnel management experience preferred. • Certification as a Medical Laboratory Scientist (MT/MLS) by a nationally recognized agency (e.g., ASCP) required. Required • Additional certifications or specialized training in specific laboratory disciplines (e.g., microbiology, blood banking) preferred. Preferred Benefits: • Premium pay such as shift, on call, holiday and more based on an employee’s job • Incentive pay for select positions • Opportunity for annual increases based on performance • Career Pathways to Promote Professional Growth and Development • Various Medical, Dental, Pet and Vision options • Tuition Reimbursement • Free Parking • Wellness Program Savings Plan • Health Savings Account Options • Retirement Options with Company Match • Paid Time Off and Holiday Pay • Community Involvement Opportunities Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org . When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.

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