Jobs › Renewal by Andersen

Supervisor Installation

Renewal by Andersen · Des Plaines, IL · $86,706–$134,394 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you coached someone and saw their work measurably improve.

What they are checking: Whether their coaching changes results, not just tells people what they did wrong.

How would you support the Installation Manager when you disagree with a decision?

What they are checking: Whether they raise concerns privately and then back the decision in front of the team.

Tell me about a project where you had to coordinate installers, project managers and service techs.

What they are checking: Whether they can keep several teams aligned so jobs finish on schedule.

What would you do

Many installers are subcontractors. How do you coach someone who doesn't work for you directly?

What they are checking: Whether they can influence quality through respect and clear standards rather than authority alone.

A homeowner calls upset that their new windows leak after installation. How do you handle it?

What they are checking: Whether they own the customer experience, diagnose the cause and use it as a training opportunity.

One installer has a much higher remake rate than everyone else. What do you do?

What they are checking: Whether they use data to target help and set clear improvement expectations.

About the work

The role is measured by first time through and remakes. What usually causes an installation to fail first time through?

What they are checking: Whether they understand measuring, ordering and installation errors that drive costly remakes.

You'll do at least two days of ride-along field training a week. What would you look for on a ride-along?

What they are checking: Whether they can spot technique and customer-handling issues and coach in the moment.

How would you explain proper flashing and sealing around a replacement window?

What they are checking: Whether they have real installation knowledge that earns credibility with crews.

How do lower remakes connect to the branch operating profit?

What they are checking: Whether they see that every remake costs product, labor and customer trust.

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The full job description

As published by Renewal by Andersen.

ANDERSEN CORPORATION SUMMARY: At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. JOB DESCRIPTION: Support Installation Manager(s) in leading the installation team, the project management team, the service team, and ultimately increasing the branch operating profit by increasing the effectiveness, as measured by first time through (FTT) and retail location remakes of individual sub- contractors and employees by providing coaching and training focused on improving installation process skills, product knowledge, service knowledge as well as installation and industry knowledge. Providing support for installation manager’s responsibilities. POSITION RESPONSIBILITIES • Ride-a-long field training. Complete a minimum (2) days of ride-along field training per week. Use a process of both observation and demonstration in the field to train. Debrief with installation manager(s) and document results. Providing performance feedback to improve overall installation, project management and service performance. • Analyze individual and team metrics to determine focus areas of training. Develop and deliver specific training to increase effectiveness within identified areas or improvement including-FTT rate, remakes, construction knowledge, service knowledge, installation knowledge and homeowner satisfaction. • Partner with branch leadership team on resolving open issues and identifying areas of improvement. Provide necessary training and support to continuously improve back-office installation, project management and service processes and paperwork. • Partner with product knowledge experts in the development and delivery of monthly team meetings, product knowledge, installation knowledge and service knowledge training to increase departmental effectiveness and efficiency. • Meet or exceed planned margins and revenue dollar goals by having a capable workforce and using outsourcing as appropriate. Work closely with the Sales and Customer Process functions to ensure resources are aligned, in a proactive manner, with demand fluctuations. • Lead the safety initiatives of the installation process associates to ensure safe practices are in place and are followed. Ensure that all regulatory training required is completed as appropriate. Participate as a team member on the CORO Safety Committee. • Ensure that all regulatory procedures and/or requirements impacting the installation process are met & other duties assigned by Supervisor. • Directly train, manage, and coach all employees (sub-contractor and internal) involved in the installation process. MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS • Four-year degree or an equivalent combination of education and experience. • Valid driver’s license with acceptable accident and moving violation motor vehicle record. • A minimum of 5 years of work experience in the home improvement or other closely related field. • Computer skills and management of computer-based information. • Customer Orientation. • Strong written and verbal communication skills. • Knowledge of applicable building codes, preferred. • Previous work experience recruiting and managing independent contractors, preferred. • Ability to work and lead in a team environment. • Basic financial knowledge. PAY RANGE: $86,706.00 - $134,394.00

 CULTURE AND BENEFITS: At Andersen, we believe our people are at the heart of everything we do. Every day, their talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future. Our benefits include: • 401 (k) Plan, Employer Fixed Contributions & Company Matching • Profit Sharing* • Medical, Dental and Vision Coverage* • Flexible Spending Accounts (FSAs)*, Health Savings Account (HSA) and Health Reimbursement Account (HRA) • Life Insurance • Paid Time Off & Paid Holidays • Paid Maternity Leave & Paid Parental Leave* • Career Growth Planning & Nationwide Career Opportunities *For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement. PROFIT SHARING: In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. EEOC EMPLOYER: Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws. If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact HRCompliance@andersencorp.com . We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.

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