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Student Success Coach

Universities of Wisconsin · Stevens Point, WI · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a student prepare for graduate school or a competitive career path.

What they are checking: Whether they understand application timelines, experience requirements and how to help students get relevant experience early.

Tell me about a time you had to refer a student to counseling or another support service.

What they are checking: Whether they recognize the limits of their role and connect students to the right help with care.

Tell me about a time you presented to a class or large group. How did you keep them engaged?

What they are checking: Whether they can deliver clear, engaging presentations, which is a regular part of this coaching role.

What would you do

Walk me through a first coaching meeting with a health sciences student who is unsure about their major.

What they are checking: Whether they ask good questions and guide exploration instead of telling students what to choose.

A pre-nursing student just failed anatomy and wants to stay in the program. How do you advise them?

What they are checking: Whether they can give honest information about competitive programs while helping the student build a realistic plan.

This role may involve evenings, weekends and travel. How do you manage that alongside a full caseload?

What they are checking: Whether they are ready for the schedule the posting describes and can stay organized through it.

How would you reach students who never come in until they are already in trouble?

What they are checking: Whether they use proactive outreach and classroom visits to connect with students before problems grow.

About the work

What learning and study strategies do you teach students struggling in science-heavy courses?

What they are checking: Whether they have concrete, evidence-based study methods to share rather than general encouragement.

How would you design a workshop that students actually want to attend?

What they are checking: Whether they can plan useful, well-promoted programming that draws students, not just schedule events.

How do you make sure the information you give students is accurate and consistent with what faculty advisors say?

What they are checking: Whether they stay current on program requirements, since inconsistent advice can delay graduation.

Practice this interview out loud.

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The full job description

As published by Universities of Wisconsin.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title: Student Success Coach Job Category: Academic Staff Employment Type: Regular Job Profile: Learning Center Specialist Job Duties: This position reports to the Student Success Center Director of the School of Health Sciences and Wellness and is responsible for assisting health sciences and wellness students achieve their academic and career goals. The Coach will work one-on-one with students, as well as present information in classes and hold workshops and events. The Coach will proactively and purposefully help students succeed with expertise in student learning and success strategies. This staff member will provide consistent and reliable information to communicate effectively with students, especially with regards to major and career exploration, strategies for gaining relevant experience, and preparation for graduate school and/or career success. **Full position description is available upon request. ** Key Job Responsibilities: This position may involve work expectations outside of normal UWSP office hours (e.g., night hours, weekend commitments, out-of-town travel, etc.). Provide effective academic advising to students, assist with course selection, refer for services, provide resources. Coordinate and lead one on one appointments, small group meetings, and large presentations to students majoring in a School of Health Sciences and Wellness major for academic skill development, major and career exploration, engaged learning and development and pre-professional preparation for graduate school and the world of work. Serve as one of the course instructors for HSW 100 as well as other potential student success courses. Provide guest lectures and class presentations in SHSW courses, per instructor request. Attend events or support functions of campus offices beyond the School level. Serve on committees or participate in campus activities beyond the School level. Department: The School of Health Sciences and Wellness has 1400 students and offers 6 undergraduate majors, 8 graduate degree programs, and several certificate programs. Visit www.uwsp.edu/health/ for more information about the School of Health Sciences and Wellness. Compensation & Benefits: The Student Success Coach is a full-time, salaried, exempt, annual (12-month), academic staff position. Well-qualified candidates can expect a starting annual salary of $50,000 commensurate with the candidate’s education, related experience, and qualifications. Eligible Universities of Wisconsin employees receive an excellent benefits package. To learn more about the benefits package, review the Universities of Wisconsin Employee Benefits Quick Guide ( FA/AS/LI ). Use the Health & Retirement Contributions Estimator to calculate the estimated value of your compensation and benefits. Required Qualifications: • Master’s degree • 2 years of professional work experience Preferred Qualifications: • Demonstrated experience impacting student success through coaching, advising, or mentoring • Familiarity with health-related academic programs and requirements • Demonstrated commitment to a culture of belonging • Strong written and verbal communication skills, including active listening How to Apply: TO ENSURE CONSIDERATION: Applications received by 10/16/2026 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Files must be complete to be considered. Submission in PDF format is preferred for all attachments. Please include the following documents: - Cover letter addressing qualifications and experience - Resume - Unofficial Transcripts (Official Transcripts may be required of finalist) After you submit your application, you will be unable to edit it. Please be sure to include all required materials before submitting your application. Contact Information: Name: Jasia Steinmetz, Position Contact Email: jsteinme@uwsp.edu Phone: 715-346-4087 If you have any questions regarding the application process, need special arrangements, or if you submitted your application with missing materials, please call or email: Human Resources Email: human.resources@uwsp.edu Phone: 715-346-2606 Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of employer sponsorship) on or before the effective date of appointment. UW-Stevens Point does not offer H-1B or other work authorization visa sponsorship for this position. Employment will require a criminal background check. It will also require you to supply a minimum of three (3) professional references (one (1) of which being a current or former supervisor). It is preferred that you supply five (5) professional references (two (2) of which being a current or former supervisors). Your references will be required to answer questions regarding misconduct, sexual violence and sexual harassment. Special Notes: Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com . Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu. The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986. UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

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