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Student Employee, Admissions Office & Tour Guide

Joliet Junior College · Joliet, IL · Part time

Posted Jun 11, 2026 · We last checked this listing on Oct 4, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What do you like about JJC that you'd want a prospective student to hear on a tour?

What they are checking: Whether they know the campus and can share honest, personal reasons that would help someone decide.

Tell me about a time you worked a front desk or answered phones. How did you handle a busy moment?

What they are checking: Whether they can greet people, take messages and stay friendly when several things happen at once.

How do you keep your GPA up and stay enrolled in enough credits while working a campus job?

What they are checking: Whether they can meet the academic requirements for the role, which they must keep up to stay employed.

Tell me about a time you were given a boring task, like alphabetizing or assembling mailings, for a long stretch. How did you stay accurate?

What they are checking: Whether they can do routine office work carefully without needing constant supervision.

What would you do

Pretend I'm a nervous high school senior and my parent is with me. How would you open a campus tour?

What they are checking: Whether they can make visitors feel welcome and speak to both the student and the parent naturally.

A parent asks you a question about financial aid or a program that you don't know the answer to. What do you say?

What they are checking: Whether they admit what they don't know and connect the family to the right office instead of guessing.

You're halfway through a tour and someone in the group keeps interrupting with complaints about the college. How do you handle it?

What they are checking: Whether they stay positive and respectful while keeping the tour on track for everyone else.

How would you help at a big event like College Fair or Discover JJC?

What they are checking: Whether they are willing to pitch in on setup, greeting and directing guests during busy recruiting events.

If two staff members asked you to do something at the same time, how would you decide what to do first?

What they are checking: Whether they ask for direction when priorities conflict instead of guessing or ignoring one person.

About the work

You'll be filing high school transcripts and ACT scores. Why does it matter how carefully you handle those records?

What they are checking: Whether they understand that student records are private and that misfiled documents can delay someone's admission.

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The full job description

As published by Joliet Junior College.

Position Title: Student Employee, Admissions Office & Tour Guide Job Description: Student Employee, Admissions Office & Tour Guide POSITION TITLE: Student Employee, Admissions Office & Tour Guide STATUS: Part time DEPARTMENT: Admissions DIVISION: Student Development REPORTS TO: Rosa Salazar/Student Recruitment Coordinator CLASSIFICATION: Non-exempt HIRING RANGE : $15.00 per hour (Position is FWS Eligible) ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES 1. Conduct tours to prospective students and parents. 2. Assist at the Admissions front desk as needed, including answering phones and greeting customers. 3. Assemble packets for mailing as needed. 4. Alphabetizing and filing of admissions records. 5. Preparation of forms for scanning. 6. Assist in the maintenance and updating of student records. (high school transcripts and ACT scores) 7. Photocopy, scanning, and fax documents as requested. 8. Assist with the distribution of daily mail. 9. Deliver materials to internal departments as requested. 10. Assist in campus events organized by Admissions. Such as College Fair and Discover JJC. 11. Perform related duties as assigned. MINIMUM QUALIFICATIONS 1. Must maintain satisfactory academic progress (minimum 2.0 GPA, not on academic probation, and in good standing at JJC). 2. Must be enrolled in a minimum of 6 credits hours at JJC during fall/spring semester. 3. Maintain Confidentiality of student information 4. Self-motivated 5. Dependable 6. Basic computer and data entry experience and knowledge helpful. 7. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. PREFERRED QUALIFICATIONS 1. Strong Public Speaking Skills 2. Strong Customer Services Skills 3. English and Spanish verbal and written communication proficiency. 4. Demonstrated multicultural competence. PHYSICAL DEMANDS • Normal office physical demands. • Must be able to lead walking tours across main campus. WORKING CONDITIONS • Duties are performed indoors in the usual office environment, with participation in off-campus activities as needed. • May work up to 20 hours per school week and additional hours during the summer if office budget allows. • Will include occasional weekend hours for campus events and may include regular evening hours. Scheduled Weekly Hours: This is a student employee position that works around your class schedule. May work up to 20 hours per week during the fall and spring semesters. During summer and holiday breaks (Winter/Spring), may work up to 28 hours per week with supervisor approval. Full Time/Part Time: Part time Union (If Applicable): Scheduled Hours: 20

Apply at Joliet Junior College