Jobs › Abbott

Strategic Account Manager, Toxicology

Abbott · IL · Remote available · $99,300–$198,700 a year · Full time

Posted Aug 20, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a large account you grew. What did you do differently from a typical rep?

What they are checking: Whether they manage accounts strategically, not just respond to orders.

Tell me about a time you worked with operations or service teams to fix a customer problem.

What they are checking: Whether they coordinate inside the company to keep customers satisfied.

What would you do

A key account says they're thinking of moving to a cheaper competitor. What do you do?

What they are checking: Whether they can defend the account with value and service, not just discounts.

This role is remote. How do you manage your pipeline and stay disciplined?

What they are checking: Whether they can stay organized and productive without daily oversight.

How do you handle a customer who wants something that's not in the contract?

What they are checking: Whether they protect the business while finding a way to keep the customer happy.

About the work

eScreen serves employers with drug testing. Who are the decision makers at a large employer for a toxicology program?

What they are checking: Whether they can map buyers like HR, safety and procurement in an employer setting.

How do you explain the value of a faster, digital drug testing process to an HR leader?

What they are checking: Whether they can tie product features to hiring speed and business results.

What do you know about DOT and non-DOT drug testing rules?

What they are checking: Whether they understand the regulations that shape what customers need.

How do you build an account plan for a national customer with many locations?

What they are checking: Whether they can organize goals, contacts and actions across a complex account.

How do you use CRM data to plan your work?

What they are checking: Whether they use data to focus effort on the best opportunities.

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The full job description

As published by Abbott.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: • Career development with an international company where you can grow the career you dream of. • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. • An excellent retirement savings plan with a high employer contribution. • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity eScreen, Inc . is part of Abbott's Rapid Diagnostic Division, is hiring a Strategic Account Manager . This seasoned sales professional will be responsible for managing our existing Channel partners with the goal of driving key strategic initiatives and new incremental growth. This position does require travel. eScreen, Inc. is the largest technology-enabled Third-Party Administrator (TPA) in the country, providing employment drug screening and occupational health services (vision, audio, vaccinations, TB, titer, DOT/non-DOT Physicals, etc.) at our 5,800+ occupational health clinics across the country through our web-based scheduling/result reporting software. What You’ll Work On • Commercial management of existing Third Party Reseller, and Direct Employer clients to support and develop incremental new and organic growth opportunities within base customer business. • Meet or exceed the annual financial plan for top line and margin growth and position KPIs. • Maximize the value of Workplace Solutions products and services within customer base through a consultative selling approach. • Drive strategic initiatives for each assigned strategic account. • Collaborate with the account team consisting of multiple stakeholders in a matrix environment. • Develop senior executive level relationships at key accounts. • Lead customer business reviews and shape the agenda and content in partnership with the client success team to achieve key business and customer goals as well as secure the engagement of senior leaders within customer base. • Lead account renewals, requests for proposals and value-based pricing delivery for customer base. • Utilize Salesforce.com and other data tools to manage sales funnel, opportunity development and at-risk business. • Participate in key business initiatives and sales training opportunities as identified. Required Qualifications • Bachelor’s degree in relevant field • 7 -10 years of Sales and/or Account Management • Experience selling to senior level executives and decision makers • Ability to negotiate large, complex contracts • Proven track required of success in managing large clients • Ability to lead in a matrix management environment • High level of business and financial acumen • Must be willing to travel 50% plus with overnight travel included. This is a national role where you can be based anywhere in the US, preferably by a major metro/airline. • Use of Salesforce or similar CRM to manage daily business • MS Office experience Preferred Qualifications • Experience in Toxicology/Occupational Health, Diagnostics, or related field • Experience selling to large complex customers such as Fortune 500 employers, National Distributors, Third Party Resellers or Integrated Health Networks • Solution Sales approach to sales engagements Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/ Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at abbott.com , on LinkedIn at https://www.linkedin.com/company/abbott-/ , and on Facebook at https://www.facebook.com/AbbottCareers . The base pay for this position is $99,300.00 – $198,700.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: TOX ARDx Toxicology LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: No SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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