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Store Team Lead

Academy Sports + Outdoors · Peoria, IL · $20.00–$26.00 an hour · Full time

Posted Mar 13, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led a team on a busy shift. How did you decide who did what?

What they are checking: Whether they can direct people and prioritize tasks when the store is under pressure.

How do you coach a new team member who is nervous about helping customers?

What they are checking: Whether they can build confidence in new staff through practical coaching.

Tell me about a time you made a store or workspace run more smoothly.

What they are checking: Whether they look for practical improvements in how the team works.

How do you set an example for your team on safety and store standards?

What they are checking: Whether they lead by doing, which shapes how the team behaves.

Why do you want to move into a leadership role at Academy?

What they are checking: Whether they want to lead people, not just earn a title.

What would you do

How do you keep a team energized and having fun without letting standards slip?

What they are checking: Whether they can balance a positive culture with getting the work done right.

A team member keeps showing up late. How do you handle it?

What they are checking: Whether they address issues directly, fairly and early instead of avoiding them.

A customer is angry about a return the policy doesn't allow. What do you do?

What they are checking: Whether they can resolve conflict while applying policy fairly and keeping the customer's goodwill.

The truck arrives during a rush and you're short staffed. How do you handle both?

What they are checking: Whether they can balance freight and customer service without neglecting either.

About the work

What store numbers would you pay attention to during a shift, and what would you do if they were off?

What they are checking: Whether they understand basics like sales, staffing, and loyalty or credit signups and how to act on them.

Practice this interview out loud.

Offer builds a real interview for this exact role at Academy Sports + Outdoors from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Academy Sports + Outdoors.

Who We Are At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers. We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun. Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose! Your Store Journey Starts Here Our Stores Team Members are the heart of the customer experience. Every day, you bring a friendly attitude, help customers find the gear that fuels their next adventure, share your passion for sports and the outdoors, and keep the store looking sharp and ready for customers. The environment is active, fast paced, and high-energy, which is exactly what makes it fun. Whether you’re guiding someone to the perfect product or learning new skills behind the scenes, you play a key role in helping more people enjoy more sports and outdoors. Click the link(s) below to learn more about each position’s responsibilities and requirements. Store Team Lead Positions: • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Targeted Pay Range: $20 - $26.00. The starting rate of pay may vary based on factors including, but not limited to, location, experience, certifications, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, or specific work performed. Multiple premiums may apply if applicable criteria are met. Team members may qualify to enroll in a comprehensive benefits package, subject to terms and conditions of respective plans and employment eligibility. Team members are also eligible for a 20% Academy discount. To learn more about our comprehensive benefits package, visit https://careers.academy.com/us/en/benefits . Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

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