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NAPA Genuine Parts Company · Marengo, IL · Full time

Posted Aug 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

A coworker asks you how to look up a part in the system. How do you help?

What they are checking: Serving as a resource for teammates on product and system knowledge, as the posting describes.

Tell me about a time you helped your team finish a big job on time.

What they are checking: Team support, which the posting lists as a performance measure for the role.

What would you do

You're pulling orders for drivers, counter customers and will-call at the same time. How do you prioritize?

What they are checking: Juggling competing pulls so deliveries stay on time and walk-ins aren't left waiting.

A driver's order is missing a part you can't find on the shelf. What do you do?

What they are checking: Problem solving to find or source the right part before the delivery goes out late.

How do you keep the store clean while staying on top of stocking?

What they are checking: Balancing cleanliness with other duties, since store organization is measured.

About the work

Walk me through how you receive and post freight so the system matches the shelf.

What they are checking: Accurate receiving, which the posting puts at the center of the Inventory Stock Associate role.

How do you do a cycle count, and what do you do when the count doesn't match?

What they are checking: Careful counting and investigating variances instead of simply adjusting the numbers.

How would you identify the right part when a customer gives you a vague description?

What they are checking: The strong automotive parts knowledge the posting says this role needs.

How do you keep shelves organized so parts are easy to find?

What they are checking: Shelving and organization habits that support fast, accurate order pulling.

What does loss prevention mean in a parts store, and how would you help?

What they are checking: Awareness of asset protection standards, which are one of the role's performance measures.

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The full job description

As published by NAPA Genuine Parts Company.

Summary The Inventory Stock Associate is focused on maintaining accurate inventory, efficient product flow, and a clean/organized store environment . This role is responsible for receiving/posting freight, cycle counts, shelving/organization/maintenance of inventory, accurate and timely order pulling for delivery drivers, counter customers, and will-call . This role requires strong technical knowledge of automotive parts, the ability to identify and source the correct parts, and a commitment to customer satisfaction. The position also serves as a key resource for internal team members on product and system knowledge . Position Performance Measures: • Inventory Compliance • On time stocking and deliveries • Store Sales • Store cleanliness and organization • Adherence to operational and inventory processes • Contribution to team support and store operations including inventory and delivery management • Compliance with asset protection and loss prevention standards Responsibilities The following primary responsibilities are not all inclusive: • Pulls all orders to be delivered by our drivers to wholesale customers. Also pulls for the demands of the main counter retail/wholesale customers and will-call as accurately and completely as possible, routing products as appropriate , and meeting the prescribed time frame set by management. • Receive, post, stock, and organize incoming merchandise; maintain accurate shelving and product placement. • Conduct cycle counts and support ongoing inventory accuracy and record maintenance. • Perform general housekeeping, facility cleaning, packing material/pallet disposal, and area-specific organization while adhering to all safety rules (including hazardous materials handling). • Proficiently use inventory systems for coordination, dispatching support, and fulfillment efficiency. • Periodically assist customers via phone or in-person (foot traffic) as store volume requires; provide basic support or escalate appropriately • Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations. • Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency. • Support continuous improvement initiatives related to store processes and operational standards. Qualifications • At least 1 year previous experience stocking, loading, or pulling. • High School Diploma, or equivalent experience, required . • Must be functionally literate and capable of understanding and recognizing part numbers and line codes to ensure proper identification of parts for placement in the facility, including identifying sequence of numbers and letters accurately and rapidly. • Must be able to write legibly. • Must have basic understanding and be capable of operating a computer terminal and, perform associated duties as assigned by management. • Must be capable of lifting and moving parts of up to 60 pounds and push/pull 300 pounds using hitch-and-go dolly. • Must be able to move engine blocks and other heavy equipment with moving aids designed to move such items, including hand trucks, dollies, motorized carts, pallet jacks, etc. • Must be able to repeatedly bend or stoop to ground level shelves and be able to reach upper shelves (8 feet) with the use of stool or ladder when necessary. • Must be able to work on their feet (stand or walk) for their assigned work shifts. Organizational Structure • Reports to: Store Manager / Assistant Store Manager • Works closely with: Counter Sales Associates, drivers, external customers as applicable (retail and dealer shops) • Part of: Retail Store Operations within NAPA Physical Demands / Working Environment • Retail and warehouse environment • Standing and walking for extended periods throughout the shift • Ability to lift and move parts and equipment up to ~60 lbs • Frequent bending, stooping, reaching (including use of ladders/stools) • Use of equipment such as hand trucks, dollies, and hydraulic lifts • Requires visual accuracy for identifying part numbers and sequences • Fast-paced environment requiring multitasking and attention to detail This position offers a starting hourly rate of $18.75. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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