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Store Manager, Prime Outlet

Knitwell Group · Pleasant Prairie, WI · Full time

Posted Aug 31, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a store's sales performance.

What they are checking: Whether they have actually moved results and can explain the specific actions that did it.

Tell me about someone you hired and developed who went on to a bigger role.

What they are checking: Whether they grow talent, since the posting says this role is accountable for coaching and developing a team.

How do you deliver hard feedback to an assistant manager who is struggling?

What they are checking: Whether they can give clear, respectful feedback that leads to change, which the posting names as a leadership duty.

Tell me about a time you had to lead your team through a change you did not choose.

What they are checking: Whether they can communicate company decisions with honesty and get buy-in from a team.

What would you do

As Store Manager at our Pleasant Prairie outlet, you set the vision for the store. What would your first 90 days look like?

What they are checking: Whether they can build a clear plan for culture, operations and results, as the posting asks a Store Manager to define.

An associate is a top seller but often disrespects coworkers. How do you handle it?

What they are checking: Whether they protect team culture even when it costs them sales, which is a real test of a manager's values.

How would you build community connections that bring customers to an outlet store?

What they are checking: Whether they think about local outreach and repeat visits for a store many people only visit on trips.

Your shrink results come back high. What do you do?

What they are checking: Whether they can find causes and tighten operations without creating a culture of distrust.

How do you keep service personal at an outlet where customers are focused on deals?

What they are checking: Whether they can hold a hospitality standard in a price-driven setting, which sets the store apart.

About the work

How do you build a weekly schedule and manage payroll when traffic swings at an outlet center?

What they are checking: Whether they can match labor to traffic patterns, which protects both service and the payroll budget.

Which store reports do you look at first each morning, and what do they tell you?

What they are checking: Whether they use data like sales, conversion and average transaction to make decisions, as the posting expects.

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The full job description

As published by Knitwell Group.

About us Built on the foundation of fashion’s most iconic color contrast – White + Black – WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We’re proud to be a place for passionate people to learn, grow, and build empowered careers. About the role As Store Manager, you lead the team, build community connections, and shape a seamless customer experience. This position fosters a welcoming environment—for both associates and customers—that enables us to create memorable, personalized experiences that reflect our culture of hospitality. This role is accountable for driving store performance while coaching and developing a successful team. As Store Manager, you'll make an impact by boldly leading and elevating the customer experience. The impact you can have In this role, you'll have the opportunity to: • Define a clear vision and strategy to prioritize a customer-centered culture, drive operational excellence, and deliver business results. • Hire, develop and coach an effective retail team to deliver a customer-centered experience. • Take ownership of the store’s financial performance; manage payroll and schedules; and achieve sales goals. • Lead the team by communicating expectations, providing guidance, delivering feedback, and empowering the team to be their best. • Use store reporting to proactively create action plans to improve metrics and run the business effectively. • Maintain a visually inspiring store environment that reflects brand standards. • Actively share brand priorities, initiatives, and messages with store teams. • Ensure compliance with all policies, guidelines, and business practices. • Build community connections through in-store company-sponsored events, philanthropy, and other initiatives. You'll bring to the role • Passion for our brand, fashion, and empowering confidence. • Must be at least 18 years old. • 5+ years of retail management experience required; 2 of those years in a Store Manager position. • Flexible availability — including nights, weekends, holidays. • Demonstrates an ownership mindset and leads by example. • High level of accountability and initiative. • Effective leadership, people management, and communication skills. • Collaborative leadership style that invests in the process of developing talent. • Strong business acumen and the ability to drive results through reporting analysis and strategic planning. • Action-oriented approach to organize, delegate, and prioritize assignments to stay on top of deadlines. • Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds. Benefits • Optional medical, dental, and vision insurance • 401(k) plan • Paid time off & holidays • Opportunities for monthly bonuses • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 3262-Prime Outlets at Pleasant Prairie-WHBM-Pleasant Prairie, WI 53158 Position Type: Regular/Full time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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