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Associate Part Time - Lane Bryant

Knitwell Group · Pleasant Prairie, WI · Part time

Posted Sep 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Lane Bryant champions acceptance of all sizes and shapes. How would you make every customer feel welcome?

What they are checking: Whether they genuinely share the inclusive values that the brand's customers expect.

Tell me about a time you built a relationship with a customer or client that lasted.

What they are checking: Whether they create the enduring relationships that keep shoppers coming back.

Tell me about a time you communicated clearly with a teammate or customer to avoid a mix-up.

What they are checking: Whether they have the strong communication skills the posting lists as a success characteristic.

Why do you want to work at Lane Bryant?

What they are checking: Whether they connect with the brand's mission of empowering women through fashion.

What would you do

The posting talks about identifying needs through intentional conversation. How would you start a conversation with a customer?

What they are checking: Whether they ask open questions that uncover what she wants instead of making assumptions.

A customer says nothing ever fits her right. How do you help?

What they are checking: Whether they respond with patience, empathy and fit knowledge rather than rushing her.

How do you plan and prioritize your tasks when the store is busy and there is still work to finish?

What they are checking: Whether they can balance customer service with operational tasks without dropping either.

How would you handle a customer who is unhappy with her experience?

What they are checking: Whether they stay warm and calm and find a solution or bring in a leader.

About the work

How would you share current trends and fit options with a customer?

What they are checking: Whether they can use product and fashion knowledge to inspire and build trust.

What does a seamless omni experience mean to you in a store?

What they are checking: Whether they understand helping customers through online ordering, pickup and in-store options together.

Practice this interview out loud.

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The full job description

As published by Knitwell Group.

About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here. Overview : The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals. Success Characteristics : • Creates a warm and welcoming environment. • Strong written and verbal communication skills • Represents the brand through fashion and product knowledge. • Seamlessly integrates OMNI experience. Responsibilities : Sales and Service: • Identifies customer needs & wants with curiosity and confidence through intentional conversation. • Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships. • Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust. Operations: • Supports areas of operational energy as needed. • Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business. • Protects company assets and maintains a safe work environment. • Follows all company policies and procedures as well as local, state, and federal employment laws. Requirements : • Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards. • Ability to work a flexible schedule including nights, weekends, and holidays. • Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. • Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available. • Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder. Benefits • 401(k) plan • Merchandise discounts plus eligibility for discounts at our sister brands • Professional development and opportunities for advancement across our brands • Community impact through our philanthropic partnerships Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills. Location: Store 4192-Pleasant Prairie-LaneByant-Pleasant Prairie, WI 53158 Position Type: Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.

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