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Store Lead - Wisconsin Dells Outlet - Part time

The Children's Place · Wisconsin Dells Outlet, WI · Part time

Posted Jul 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What does it mean to you to act as Leader on Duty in an outlet store?

What they are checking: Whether they understand being LOD means owning the store, its cash and its customers whenever management is off the floor.

Tell me about a time you coached someone and saw them improve.

What they are checking: Whether they have actually developed another person, which is a core part of the Store Lead role.

Tell me about a time you disagreed with a manager's decision. What did you do?

What they are checking: Whether they can raise concerns professionally and then support the decision in front of the team.

What part-time availability do you have for openings, closings, weekends and holidays?

What they are checking: Whether their schedule matches when a lead is most needed in a tourist-driven outlet.

What would you do

The Dells outlet sees big waves of vacation shoppers. How would you staff the floor and register for a busy summer Saturday?

What they are checking: Whether they can plan coverage around traffic peaks so lines stay short and the floor stays shoppable.

An associate is on their phone while customers are waiting. What do you do?

What they are checking: Whether they address it right away with respect, setting the standard without embarrassing the associate.

A traveling customer wants an exception to the return policy because they're leaving town tomorrow. How do you handle it?

What they are checking: Whether they balance policy with good judgment and explain decisions clearly, which a LOD has to do alone.

How would you motivate a part-time team toward the day's sales goal?

What they are checking: Whether they can share goals, track progress during the shift and celebrate wins to keep people engaged.

About the work

Walk me through how you'd close the store and secure the cash at night.

What they are checking: Whether they follow closing procedures carefully, since loose cash handling is one of the biggest risks a lead manages.

How would you train a brand-new associate on the register during their first shift?

What they are checking: Whether they can break a task into steps and coach in the moment so new hires become productive quickly.

How do you keep an outlet store looking organized when shoppers are pulling sizes all day?

What they are checking: Whether they set up recovery routines and assign zones so standards hold up under heavy traffic.

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The full job description

As published by The Children's Place.

Location: Baraboo, Wisconsin Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations • Partners with Store Manager to address an performance concerns with associates • Support and participate in all company training and development initiatives • Foster a positive work environment and provides direct, objective feedback in a timely manner • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll • Process payroll weekly • Modify schedule based on business climate • Help maintain a clean, organized, and efficient stockroom, adhering to set policies • Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: • High school diploma or equivalent • 1-3 years previous retail experience • Must be at least 18 years of ag Skills and Behaviors: • Excellent customer engagement • Must be detail oriented • Ability to prioritize tasks • Ability to work in team environment • Ability to give and receive performance-based feedback • Must embrace self-development • Must be an effective communicator • Must be adaptable and flexible to changing priorities • Excellent time management, planning, and organization skills • Proficient in Microsoft Office • Ability to adapt to and learn internal applications • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Apply at The Children's Place