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Store Lead - OAKWOOD MALL - Part Time

The Children's Place · Oakwood Mall, WI · Part time

Posted Sep 26, 2026 · We last checked this listing on Oct 6, 2026

Apply at The Children's Place

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

As Leader on Duty at Oakwood Mall, you're the one in charge when the manager is out. How do you feel about that responsibility?

What they are checking: Whether they are comfortable making calls alone and understand the trust that comes with being LOD.

Tell me about a time you gave someone feedback they didn't want to hear. How did it go?

What they are checking: Whether they give direct, objective feedback in a timely way, which the posting asks of leads every day.

Tell me about a time you helped train someone new.

What they are checking: Whether they can teach patiently and check understanding, which is how they help develop talent.

Tell me about a time you kept a team positive during a stressful stretch.

What they are checking: Whether they can create a positive work environment, which keeps part-time associates showing up and engaged.

What would you do

How would you coach an associate who is friendly but never mentions the PLACE Card at checkout?

What they are checking: Whether they can coach a specific behavior with a clear reason and follow-up rather than vague encouragement.

You notice an associate struggling with performance over several weeks. What do you do, and when do you bring in the Store Manager?

What they are checking: Whether they know their role is to coach and partner with the manager, not to handle discipline alone or ignore it.

It's a holiday rush, the line is long and the floor is wrecked. How do you place your team?

What they are checking: Whether they can direct people in real time to balance service, the register and store standards.

How do you keep store standards high when you're also covering the register?

What they are checking: Whether they can lead by example and delegate rather than trying to do everything themselves.

A customer is shoplifting, or you think they might be. What do you do as LOD?

What they are checking: Whether they put safety first and follow company procedure instead of confronting someone or ignoring it.

About the work

Walk me through your opening procedure before the doors open.

What they are checking: Whether they think about cash, security, staffing and recovery so the store is ready from the first customer.

How do you handle cash-wrap operations so the drawers balance at the end of the day?

What they are checking: Whether they are accurate and careful with cash, since a lead often owns the counts and any shortage.

Practice this interview out loud.

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The full job description

As published by The Children's Place.

Location: Eau Claire, Wisconsin Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. Responsibilities: Key Accountabilities: • Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations • Partners with Store Manager to address an performance concerns with associates • Support and participate in all company training and development initiatives • Foster a positive work environment and provides direct, objective feedback in a timely manner • Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process • Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers • Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand • Represent the company in a professional and positive manner • Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives • Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll • Process payroll weekly • Modify schedule based on business climate • Help maintain a clean, organized, and efficient stockroom, adhering to set policies • Ensure Environment (CRE) Standards & Safety requirements are being met Education and Experience: • High school diploma or equivalent • 1-3 years previous retail experience • Must be at least 18 years of ag Skills and Behaviors: • Excellent customer engagement • Must be detail oriented • Ability to prioritize tasks • Ability to work in team environment • Ability to give and receive performance-based feedback • Must embrace self-development • Must be an effective communicator • Must be adaptable and flexible to changing priorities • Excellent time management, planning, and organization skills • Proficient in Microsoft Office • Ability to adapt to and learn internal applications • Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company • Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

Apply at The Children's Place