Store Cleaning Assoicate
Posted Feb 16, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
This store cleaning role in Mount Prospect focuses on floor care. Tell me about any cleaning or janitorial work you've done.
What they are checking: Their experience and comfort with cleaning work, which is the core of the role.
Tell me about a time you kept up a high standard even when the job was repetitive.
What they are checking: Consistency and pride in work that repeats every day.
If you're asked to help on the sales floor or in processing, how would you feel?
What they are checking: Willingness to be cross-trained into other areas as the store needs.
What would you do
You find a spill near the registers during a busy time. What do you do?
What they are checking: Treating hazards as urgent and blocking the area before cleaning it.
A customer asks you for directions to a department. How do you respond?
What they are checking: Keeping a friendly, helpful attitude toward customers in a cleaning role.
What would you do if you found empty boxes or removed security tags in a corner?
What they are checking: Recognizing signs of theft and reporting them in line with loss prevention standards.
About the work
Have you operated a scrubber or buffer? How would you use one safely around customers?
What they are checking: Familiarity with floor machines and awareness of customer safety while using them.
How would you plan your shift so all areas of the store get cleaned?
What they are checking: Organizing routine tasks so nothing is skipped across a large store.
What steps do you take to use cleaning chemicals safely?
What they are checking: Basic chemical safety, like reading labels and never mixing products.
How do you take care of floor machines so they last?
What they are checking: Maintenance habits, since the posting includes maintaining the scrubber and buffer.
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As published by TJX Companies.