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Stockroom Associate, UGG

Deckers Brands · Chicago, IL · Part time

Posted Jul 16, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept track of a lot of items or details at work or school.

What they are checking: Whether they have the attention to detail that accurate inventory work requires.

Tell me about a time you worked closely with a supervisor to get a job done.

What they are checking: Whether they take direction well and partner with their Stock Lead as the posting describes.

How do you stay focused on repetitive tasks like counting and tagging without making mistakes?

What they are checking: Whether they can keep quality steady on routine work, where small errors add up.

How do you help your team when your own tasks are done early?

What they are checking: Whether they are a cooperative teammate who looks for ways to contribute.

What would you do

You notice inventory counts in the system do not match what is on the shelf. What would you do?

What they are checking: Whether they flag inventory problems to their lead so counts stay current and accurate.

A coworker leaves boxes blocking an aisle. What do you do?

What they are checking: Whether they act on safety concerns and speak up respectfully.

What would you do if you found merchandise that looked damaged when unpacking a shipment?

What they are checking: Whether they follow process for damages rather than putting bad product out for customers.

About the work

Walk me through how you would receive and verify a shipment of shoes.

What they are checking: Whether they understand counting, checking against paperwork and putting product away correctly.

How would you organize stock so anyone on the team can find a style and size quickly?

What they are checking: Whether they think about systems that make the stockroom usable for everyone, not just themselves.

Why does the stockroom matter to the customer experience at an UGG store?

What they are checking: Whether they see their role as helping customers get what they want, when they want it.

Practice this interview out loud.

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The full job description

As published by Deckers Brands.

About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Summary Our Stock Associates are critical to the success of our stores. As a Stock Associate, it’s your job to organize inventory and create safe and efficient stock areas. You partner closely with the Stock Lead to receive and merchandise items to ensure that our customers have the product they want when they want it. As a Stock Associate, you operate as part of dynamic team and you cooperate to achieve business goals. Description As a Stock Associate, you receive, store, pick, count, and distribute products and material to meet the needs of the store. You’re responsible for receiving and verifying shipments as they arrive and handling discrepancies so that inventory counts are current and accurate. You help assemble, pack, and ship transfers of merchandise between retail locations or distribution centers. You follow all stock processes and policies, maintain a neat and orderly stock room, and practice safety consciousness and security measures to deter theft. You control any damaged merchandise or mis-mate inventory in accordance with company standards. In your role as a Stock Associate, you understand that your responsibility extends beyond the back of house. You help replenish and display product on the sales floor and organize it according to our Visual Merchandising standards. When working on the sales floor, you greet customers as they enter the store, direct them to the appropriate products and areas, answer customer questions, and offer current product knowledge. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions. As a Stock Associate, you understand that you are an integral part of a team; you report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies As a successful Stock Associate, you know how to: • Ensure the highest level of customer service possible as outlined in our Service Training Program • Prioritize brand and product knowledge training in customer interactions • Communicate effectively with customers, team members, management, and corporate stakeholders • Contribute to a team and cooperate to achieve goals • Multi-task in a fast-paced environment • Promote a positive and respectful work environment • Respond to problem situations with professionalism • Escalate any special customer requests regarding product or service to management • Think critically to solve problems and approach challenges with agility Key Qualifications • One (1) to (2) years of retail store management preferred. • High School Diploma • Excellent verbal and written communication skills and ability to convey the Deckers Brands Vision and Mission to your team members and customers • Excellent team-building skills • Excellent organizational skills and exceptional attention to detail Additional Requirements • Flexibility of schedule and hours to meet the needs of the business. • Proficient in Microsoft Office suite of tools and applications. • Valid driver’s license. As part of our Deckers Family, you belong to more than a lifestyle company. From our corporate offices to our multi-branded retail stores across the globe, we value giving people the freedom to pursue their passions, express their individuality, and are committed to helping them succeed. We’re proud to offer a wide range of benefits to best recognize the important role each person plays in the Deckers Brands mission. You’ll discover many benefits of working at Deckers Brands including competitive pay, discounts, perks, global contests, as well as opportunities for growth and development. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. $15.55

The salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process.


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