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Steward

Loews Hotels · Chicago, IL · Full time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Have you worked as a dishwasher or steward before? Tell me what a busy night looked like.

What they are checking: Whether they know the pace of a hotel kitchen and can keep up when banquets and restaurants all send dishes at once.

Tell me about a time you helped a team when you were already busy.

What they are checking: Whether they are a team player in a kitchen where everyone depends on the steward.

Hotel kitchens run nights, weekends and holidays. How flexible is your schedule?

What they are checking: Whether they can work the schedule a hotel near Navy Pier needs.

What does good hospitality mean for someone who works behind the scenes?

What they are checking: Whether they see their work as part of the guest experience even without meeting guests.

What would you do

The cooks need clean sheet pans right now, and you have a pile of plates stacking up. What do you do first?

What they are checking: Whether they can prioritize what keeps the kitchen moving instead of just working in order.

You notice a spill on the kitchen floor near the line. What do you do?

What they are checking: Whether they act on slip hazards right away, since kitchens are busy and dangerous.

A chef speaks to you sharply during a rush. How do you handle it?

What they are checking: Whether they stay calm and keep working under pressure without taking it personally.

About the work

How do you keep the dish machine running properly, and what do you check during your shift?

What they are checking: Whether they understand water temperature and chemical levels that make dishes truly sanitary.

How do you handle cleaning chemicals safely?

What they are checking: Whether they know to read labels, use protection and never mix chemicals.

How do you keep the dish area and storage organized at the end of a shift?

What they are checking: Whether they leave things clean and in order for the next shift.

Practice this interview out loud.

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The full job description

As published by Loews Hotels.

Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile. Team members deliver elevated hospitality with skyline and lake views in a central location that blends city energy, convenience and the comforts of home for guests. Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer : • Competitive health & wellness benefits, retirement benefits • Paid Sick Days, Vacation, Holidays & Paid Bereavement • Training & Development opportunities, career growth • Tuition Reimbursement • Pet Insurance & Pet Bereavement • Team Member Hotel Rates, other discounts, perks & more • Discounted Parking • Complimentary meals in Team Member Café while working • Complimentary use of the fitness center • Community volunteer opportunities • Benefits are subject to eligibility and may vary by position What We’re Looking For: A dependable and detail-oriented Steward who takes pride in maintaining the highest standards of cleanliness and organization in all kitchen and back-of-house areas. In this role, you’ll ensure dishes, glassware, silverware, and kitchen equipment are properly cleaned, sanitized, and ready for service. Working closely with culinary, banquet, and outlet teams, you’ll play a vital part in creating smooth operations and exceptional guest experiences. Who You Are: • Dedicated and Detail-Oriented : You take pride in maintaining cleanliness, safety, and organization while supporting a fast-paced operation. • Clear Communicator : You follow instructions with precision and collaborate effectively with team members to keep service running smoothly. • Proactive and Efficient : You anticipate needs and complete tasks quickly, even under tight timelines and high-demand periods. • Physically Capable : You’re comfortable standing for extended periods, lifting heavy items, and working in a dynamic environment. • Multi-Tasking Expert : You manage multiple responsibilities at once without compromising quality or attention to detail. • Veterans and military spouses encouraged to apply. What You’ll Do: • Wash and sanitize dishes, cookware, utensils, and glassware to maintain the highest hygiene standards. • Operate dishwashing machines and perform manual cleaning when needed to ensure efficiency and quality. • Organize and store cleaned items in their designated areas for easy access and smooth operations. • Keep kitchen floors, walls, counters, and equipment spotless, creating a safe and sanitary work environment. • Support culinary, banquet, and outlet teams by organizing equipment and supplies for seamless service. • Deliver clean plates, utensils, and other essentials to kitchen or service areas promptly. • Collect and dispose of trash, recycling, and food waste according to hotel standards, maintaining cleanliness in all disposal areas. • Sanitize trash bins and maintain cleanliness in waste management zones. • Monitor cleaning supply inventory and restock as needed to keep operations running smoothly. • Report broken or malfunctioning equipment promptly to the Executive Steward or Stewarding Supervisor. • Use cleaning chemicals safely and follow all established safety procedures. • Adhere to health and sanitation guidelines, including proper food handling practices. • Follow all hotel policies and procedures to ensure a safe, organized, and compliant work environment. • Participate in regular safety training and team meetings to stay informed and prepared. • Regular attendance in conformance with standards. • May be required to work varying schedules to reflect business needs. • Required to attend all mandatory training sessions and meetings. • Perform other duties as assigned. Your Qualifications Include : • Previous experience in kitchen, cleaning, or hospitality-related work, preferred. • Must have multi-tasking skills, internal/external customer service skills. • Physical ability to perform duties, including lifting heavy items, standing for long periods, and operating cleaning equipment. • Ability to work in a fast-paced environment and manage time efficiently. • Flexibility to work varying shifts, including nights, weekends, and holidays, as needed. The wage for this position is $25.84. Visit this site to view benefits this role may be eligible for based on classification: Loews Hotels Benefits

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