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Starr Associates Program - Claims

Starr Insurance · Chicago, IL · $68,000–$78,000 a year · Full time

Posted Sep 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is not a rotational program. What drew you to claims specifically?

What they are checking: Whether they chose claims on purpose, which predicts whether they will stay and grow in the department.

Tell me about a time you had to deliver news someone didn't want to hear.

What they are checking: Whether they can stay calm and kind while being honest, which claims work demands daily.

The program asks you to pass an exam or designation. How do you plan to study while learning a full-time job?

What they are checking: Time management and commitment to the continuing education the program requires.

Tell me about a time you had to read a long, detailed document and pull out what mattered.

What they are checking: Reading and analysis skills they will use on policies, contracts and legal filings.

How do you keep track of many tasks with different deadlines?

What they are checking: Organization habits, since claims handlers juggle many open files at once.

What would you do

A business owner calls upset after a loss and wants to know if they're covered. You don't know yet. What do you say?

What they are checking: Whether they can show empathy without making promises they cannot keep before coverage is reviewed.

You notice something in a file that seems off, but your manager is busy. What do you do?

What they are checking: Whether they speak up appropriately about concerns instead of letting them sit.

What would you like to learn from senior leaders during the program?

What they are checking: Curiosity and whether they will make good use of the leadership exposure the program offers.

About the work

In your own words, what does a claims professional do, and why does it matter to an insurer's customers?

What they are checking: Whether they understand that claims is where the insurance promise is kept, not just a paperwork function.

How would you go about figuring out what actually happened in an accident when two people tell different stories?

What they are checking: Natural investigative thinking, the core skill behind liability decisions in claims.

Practice this interview out loud.

Offer builds a real interview for this exact role at Starr Insurance from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Starr Insurance.

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Program Overview The 2027-2028 Starr Global Associates Program is a dynamic, accelerated training program designed to identify, cultivate, and retain high-potential college graduates. This program offers an excellent opportunity to gain hands-on experience and build a strong foundation in the insurance industry. As an Associate, you will work in one of Starr’s various departments, learning the business and contributing to your team. The Associates Program complements your department work by offering professional development opportunities, including direct exposure to senior leadership, technical training, and a comprehensive understanding of key functions throughout the organization. **This is not a rotational program** Associates Program Responsibilities: • Continuing Education : Study for and pass an exam or designation related to your job function during the program (i.e. a course offered through The Institutes). • Group Project : Collaborate with fellow Associates on a project related to emerging technologies, internal initiatives, or process improvement. • Home Office Visits : Participate in home office visits to New York City for hands-on training, management discussions, and team-building social events. • Cross-Departmental Learning : Hear from professionals in key insurance areas like claims, credit, actuarial science, underwriting, and reinsurance to get holistic understanding of Starr’s operations. Program Benefits: • Build confidence and foundational expertise through hands-on experience in your department. • Develop professionally through training, formal and informal mentorship, and exposure to leadership. • Establish a network of professionals across the organization. • Learn in a supportive and collaborative program, tailored for recent graduates. • Improve your business acumen in presentation skills, building your brand, and negotiations, time management, and other skills needed for corporate work. • Strengthen your business acumen with practical experience in presenting, branding, prioritizing your time, and other key areas for corporate success. Requirements: • Recent graduate or early-career professional with little to no industry experience. • Relevant internship or work experience during college years preferred. • A proactive and collaborative mindset with the ability to work in a fast-paced environment. • Strong verbal, written, and interpersonal communication skills, with ability to problem-solve and think analytically. • Intermediate computer skills including Microsoft Office Suite (Excel, Word, PowerPoint). • Ability to manage multiple tasks and prioritize effectively. • A self-motivated, entrepreneurial mindset with a passion for learning and growth and demonstrated leadership potential. • Risk Management/Insurance and Business majors preferred; some positions may require different areas of study. • A completed undergraduate degree is required before the program begins in June 2026 Compensation & Benefits: For individuals based in New York, Starr Insurance Companies is required by law to provide a compensation range. The estimated wage range for this role is $68,000-$78,000 , which reflects factors such as skills, experience, licensure, certifications, and organizational needs. #LI-CB1 Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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