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Staffing Assistant

Advocate Health · Green Bay, WI · $21.85–$32.80 an hour · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

What experience do you have with scheduling or payroll records?

What they are checking: Whether they can keep accurate time and attendance records that affect people's pay.

Tell me about a time you had several people asking for something urgent at once.

What they are checking: Whether they stay organized and calm when phones and requests pile up.

How do you keep accurate records when you are busy answering phones?

What they are checking: Whether they have habits that keep data entry correct under pressure.

What would you do

A unit calls at 4 p.m. and says two nurses called off for tonight. Walk me through what you do.

What they are checking: Whether they can find coverage fast using available resources and keep leaders informed.

A nurse is upset that she was called off again. How do you respond?

What they are checking: Whether they listen, explain the rotation honestly and stay respectful.

A manager asks you to place a staff member in a way that does not meet their FTE status. What do you do?

What they are checking: Whether they raise the issue politely and look for a solution that follows the rules.

About the work

How would you make sure staff are rotated fairly when census is low and someone has to be called off?

What they are checking: Whether they track rotation carefully so decisions are fair and follow policy.

How would you check a bill from a staffing agency before it gets paid?

What they are checking: Whether they would compare hours billed to hours worked and catch errors.

Why does it matter to track licenses and orientation for agency staff?

What they are checking: Whether they understand that staff without valid credentials cannot safely work with patients.

What spreadsheets or scheduling software have you used?

What they are checking: Whether they can handle the data tools needed for staffing and reporting.

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 34100 BayCare Leased Employees - Nursing Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: No weekends, no holidays. 1200pm-830pm M-F. Pay Range: $21.85 - $32.80 Major Responsibilities: • Coordinates staffing for all units based on projected needs as identified by department leadership. Services various departments. Verifies staffing needs, arranges appropriate coverage through available resources and reports status of staffing events to leadership. • Maintains accurate records of staffing allocations for purposes of communication, data collection and billing of services. May maintain agency personnel records including: hours worked, licenses, orientation, evaluations, etc. May verify billing from staffing agencies and perform data entry for generation of accounting cost management reports. • Processes scheduling data and completes related records for payroll. Maintains accurate records relating to schedules, time cards, attendance records, competencies, etc. • Handles a variety of scheduling situations including ensuring the even rotation of staff and the placement of staff throughout the designated facilities to meet their FTE status during low census. • Performs various reception duties including: answering telephone calls, directing and/or transferring calls to appropriate staff, taking and relaying messages as necessary and supporting effective guest relations by greeting/directing individuals to appropriate locations. • Maintains and updates department files, binders, logs, etc. • Gathers, compiles, analyzes and summarizes department data for various reports and meetings. • Monitors department office equipment and troubleshoots minor problems. Licensure, Registration, and/or Certification Required: • None Required. Education Required: • High School Graduate. Experience Required: • Typically requires 1 year of experience in a clerical role that includes experiences in health care and scheduling. Knowledge, Skills & Abilities Required: • Good interpersonal and communication (oral and written) skills. Ability to work well within a team. • Intermediate computer skills using Microsoft office products, electronic mail / scheduling systems. • Ability to exercise independent judgment and demonstrate excellent problem-solving skills. • Demonstrated accurate data entry skills. • Ability to work under pressure in a fast paced environment. Physical Requirements and Working Conditions: • Generally exposed to a normal office environment. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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