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STAFFING ASSISTANT (2566)

Memorial Health · Springfield, IL · $18.34–$28.42 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to keep confidential information private at work.

What they are checking: Whether they can be trusted with sensitive information like leave reasons and pay details.

How do you stay accurate when you are interrupted every few minutes?

What they are checking: Whether they have habits that prevent errors in a busy, interruption-heavy job.

What would you do

Two nurses call off for tonight's shift at 4 p.m. What do you do?

What they are checking: Whether they work quickly through options like float pool and on-call while keeping the unit leader informed.

A staff member is upset that they keep getting weekends they did not request. How do you respond?

What they are checking: Whether they can explain the rules calmly, check fairness, and avoid taking sides.

Two department leaders both need the same float nurse. How do you handle it?

What they are checking: Whether they escalate to the right person instead of making a choice that is not theirs to make.

About the work

You build balanced unit schedules with department leaders. Walk me through how you would build a four-week schedule for a nursing unit.

What they are checking: Whether they consider staff skill mix, requests, weekend rules and fairness, not just filling slots.

You maintain timecards. How do you handle a missed punch or a timecard that looks wrong?

What they are checking: Whether they fix errors carefully and follow policy, since pay mistakes damage trust fast.

The role trends data on schedules and timecards. What patterns would you look for to improve resource use?

What they are checking: Whether they can spot things like repeated overtime or unbalanced shifts and bring them to leaders.

Tell me about a scheduling or time-and-attendance system you have used.

What they are checking: Whether they have hands-on experience with the type of software this role runs on.

How do you use Excel in your work?

What they are checking: Whether their Microsoft Office skills are strong enough to track and report on staffing data.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Responsible for the development and maintenance of balanced unit schedules in collaboration with Department Leaders. Performs maintenance of timecards. Trends data related to staff schedules and timecards to identify opportunities to improve resource utilization. Embodies the Memorial Health System Performance Excellence Standards of Safety, Quality, Integrity and Stewardship that support our mission, vision and values. Job Description: Education: · High School Diploma required, Associates Degree preferred. Licensure/Certification/Registry: · N/A Experience: · Proficiency in Microsoft Office Applications. · Minimum 1 year experience with scheduling and time/attendance system preferred. Other Knowledge/Skills/Abilities: · Demonstrates excellent interpersonal skills. · Demonstrates ability to work and collaborate as part of a team and take direction from others. · Demonstrates ability to work independently. Pay Transparency $18.34 - $28.42 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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