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SR Operations Supervisor

Central Transport · Peoria, IL · $65,000–$80,000 a year · Full time

Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience supervising in an LTL or freight operation. What did your day include?

What they are checking: Whether they have handled the mix of dock, driver and customer issues that operations supervisors in Peoria will face.

Tell me about a safety incident you dealt with and what you changed afterward.

What they are checking: Whether they learn from incidents and put real changes in place to prevent repeats.

How do you work with your terminal manager when you disagree on how something should be done?

What they are checking: Whether they can raise concerns respectfully and then commit to the decision.

What would you do

How do you split your attention between the dock, dispatch and drivers on the road?

What they are checking: Whether they can juggle several parts of the operation and know where problems usually start.

A customer calls upset that a pickup was missed. How do you handle the call and the follow-up?

What they are checking: Whether they take ownership, recover the pickup quickly and find out why it was missed.

How would you handle a driver who is often late returning from routes?

What they are checking: Whether they look at causes like routing or workload before discipline, and then act consistently.

Volume is unexpectedly heavy and you need people to work late. How do you ask without burning them out?

What they are checking: Whether they can lead people through busy times while treating them fairly.

About the work

Which daily numbers tell you whether your terminal is running well?

What they are checking: Whether they manage by service, productivity, cost and safety measures rather than by feel.

How do you train a new dock worker so they are both safe and productive?

What they are checking: Whether they have a structured way to train people, which affects safety and turnover.

What do you know about DOT requirements that affect drivers and equipment at a terminal?

What they are checking: Whether they understand hours of service, inspections and driver files, which supervisors help enforce.

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The full job description

As published by Central Transport.

Central Transport is one of the nation's most trusted and technologically advanced Less-Than-Truckload (LTL) carriers. With an ever-growing network of terminals nationwide, our team of dedicated professionals provide safe and efficient service to the United States, Canada, and Mexico. Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it! Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! Thanks for your interest in working on our team! Central Transport LLC is one of the nation’s most reliable and technologically advanced LTL (Less-than-Truckload) carriers to date. We are privately owned and have been servicing manufacturing & retail companies of all sizes for almost 90 years now. With over 200 locations around the country, we pride ourselves on the continuous expansions that we have made and are still making strides to improve our operation systems to better service our wide network of clientele. For example, we have recently implemented 25 next-day hubs in our network to provide immediate, essential services for our customers overnight. We also hold the industry’s most modern fleet with our tractors & trailers having an average age of 2.5 years old. Earlier this year, our business levels have reached the highest they’ve ever been; breaking our personal record that had been set the previous year. We like to credit our growing success with our ability to develop and provide opportunity for our team of employees so they can make advancements within our company. Our employees enjoy a competitive salary and benefits package, including: 401k, Paid Time Off (PTO), Medical/Dental Insurance, Flexible Spending Account, and Life Insurance. Salary ranges from: $65,000 - $80,000 + up to 10% in bonuses Shift time: 5:00pm - 3:00am Monday - Friday LOCATION: 5411 N Galena Road, Peoria Heights, IL 61616 Operations Supervisor Ideal Candidate Requirements: • Experience in managing a team, preferably in transportation operations • A thorough understanding of the LTL trucking industry • Prior management, dispatch and dock experience required, preferably in LTL trucking industry • Must have strong leadership skills including the ability to hire, coach, counsel, train, and mentor employees • Desire to surround customer with excellence in service • High aptitude for technology • The ability to multi-task while being detail oriented • Excellent written, listening and verbal communication skills • Must be willing to work 50 hours/week average • Must be able to work any shift including nights and/or weekends and in any weather condition • Must be capable of working under tight time constraints in a high-pressure environment with multiple priorities • An associate or bachelor’s degree, preferred but not required Duties include, but are not limited to: • Oversee hub operations for your designated section of the terminal dock • This includes the process of loading, managing forklift traffic, and overseeing proper picking/sortation of palletized freight. • Manage up to 30 local LTL drivers and dock personnel to achieve a designated production schedule. • Utilizing your independent judgement to build loads based on available labor and freight levels. • Ensure proper load of carriers by monitoring the cube and weight of trailers • Provide leadership and accountability to a team of drivers, dock workers and dock hand. • Monitor dock production, ensuring facility Key Performance Indicator goals are met and/or exceeded. • Monitor hours and overtime. • Maintain a safe work environment compliant with state and federal DOT/OSHA standards. • Ensure company operational model compliance. • Support a culture of excellence in quality of product to internal and external customers

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