SR Operations Supervisor
Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about your experience supervising in an LTL or freight operation. What did your day include?
What they are checking: Whether they have handled the mix of dock, driver and customer issues that operations supervisors in Peoria will face.
Tell me about a safety incident you dealt with and what you changed afterward.
What they are checking: Whether they learn from incidents and put real changes in place to prevent repeats.
How do you work with your terminal manager when you disagree on how something should be done?
What they are checking: Whether they can raise concerns respectfully and then commit to the decision.
What would you do
How do you split your attention between the dock, dispatch and drivers on the road?
What they are checking: Whether they can juggle several parts of the operation and know where problems usually start.
A customer calls upset that a pickup was missed. How do you handle the call and the follow-up?
What they are checking: Whether they take ownership, recover the pickup quickly and find out why it was missed.
How would you handle a driver who is often late returning from routes?
What they are checking: Whether they look at causes like routing or workload before discipline, and then act consistently.
Volume is unexpectedly heavy and you need people to work late. How do you ask without burning them out?
What they are checking: Whether they can lead people through busy times while treating them fairly.
About the work
Which daily numbers tell you whether your terminal is running well?
What they are checking: Whether they manage by service, productivity, cost and safety measures rather than by feel.
How do you train a new dock worker so they are both safe and productive?
What they are checking: Whether they have a structured way to train people, which affects safety and turnover.
What do you know about DOT requirements that affect drivers and equipment at a terminal?
What they are checking: Whether they understand hours of service, inspections and driver files, which supervisors help enforce.
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Practice this out loudThe full job description
As published by Central Transport.