Jobs › Kraft Heinz

Sr. Manager, HR - Quality

Kraft Heinz · Chicago, IL · $120,800–$151,000 a year · Full time

Posted May 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a leader redesign their organization. How did you decide what the new structure should be?

What they are checking: Whether they base org design on the work and business goals, not just on who is already in the team.

Describe a change management effort you led. How did you know people were really on board?

What they are checking: Whether they measure adoption and listen for resistance, not just announce changes.

How have you built a talent development program that actually moved people into bigger roles?

What they are checking: Whether their development work produces real promotions and readiness, not just training hours.

How would you build trust with a quality leader who sees HR as a box-checking function?

What they are checking: Whether they can earn a seat at the table by delivering value to a skeptical business partner.

What would you do

You'll be the HR partner for the Food Safety and Quality team. What do you think makes people strategy different for a quality function?

What they are checking: Whether they think about the specific talent needs of a technical, compliance-heavy function rather than generic HR.

A manager wants to let go of an employee for poor performance, but there's no documentation. What do you advise?

What they are checking: Whether they balance support for the manager with fairness and legal risk in employee relations.

What would you do if two senior leaders in FSQ gave you conflicting direction on a talent decision?

What they are checking: Whether they can stay a trusted advisor to both and bring the conflict to a clear resolution.

About the work

How would you approach workforce planning for a function where skilled quality and food safety people are hard to find?

What they are checking: Whether they can plan for scarce skills through building, buying and developing talent.

How do you use data to make a case to leaders about a people issue, like turnover or engagement?

What they are checking: Whether they can bring evidence to people decisions and persuade senior leaders with it.

How would you run a talent review for a team of a few hundred people across many plants?

What they are checking: Whether they can run a calibrated, fair talent review process at scale.

Practice this interview out loud.

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The full job description

As published by Kraft Heinz.

Job Description Job Description Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits* and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. *Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Senior HR Manager, Quality at a glance... You will be responsible for driving efforts in people strategies, talent development, change management and organizational efficiency in the Food Safety & Quality team in North America. You will play a critical role in shaping an exceptional employee experience and ensuring operational excellence within the FSQ Function. What's on the menu? • Strategic HR Leadership - Develop and implement HR strategies aligned with the company's goals. Provide guidance to management on workforce planning, employee relations, and performance management. Act as a trusted advisor to leadership on organizational development and talent management. Assess organizational structures on a regular basis to ensure proper resourcing. Proactively lead the movement and development of talent in alignment with staffing needs; facilitate the movement of talent within field sales organization and central teams. Leverage HR analytics to provide leaders with data-driven insights and recommendations on workforce trends, turnover rates, and employee satisfaction. • Recruitment & Talent Acquisition - Oversee the full-cycle recruitment process to attract and retain top talent. This includes partnering with hiring managers to identify talent and capabilities needed to achieve priorities. • Employee Relations - Serve as the primary point-of-contact for employee concerns and foster a positive work environment. Resolve workplace issues effectively, maintaining confidentiality and impartiality, minimizing any risk. Promote open communication and ensure alignment with company values. • Budget Management – Actively manage team budget and optimize costs on a continual basis, lead all organizational redesign decisions; ability to facilitate organization, process and people assessments to narrow gaps and drive efficiencies. Seek opportunities to drive efficiencies while improving value. • Performance Management - Drive a robust performance management process inclusive of quarterly development discussions ensuring managers are properly trained to set performance and development goals and give feedback. Lead the OPR process with your client group, which includes onboarding new leaders to the process and developing all session materials. Collaborate with managers to address underperformance issues with actionable improvement plans. • Drive Culture – Drive the Kraft Heinz Culture and Values by leading big cultural initiatives such as Management By Objectives (MBOs), Continuous Improvement and process mapping, as well as ensuring Meritocracy within the organization. Collaborate to increase DEI efforts. • Talent Management - Actively participate in talent development, and retention strategies, ensuring that the organization has the right people in the right roles. Identify and develop future leaders within the organization, supporting leadership development programs and succession planning. • Employee Engagement - Help promote a positive organizational culture and employee engagement initiatives, providing insights and recommendations based on employee feedback and metrics. Recipe for Success - apply now if this sounds like you! • I have a minimum of 5 years HR experience in Employee Relations, Staffing, Talent Management, Change Management and Performance Management. • I have strong business acumen and leadership in HR and the ability to partner and influence strategic priorities, with an active curiosity, insight orientation and external perspective about people and business performance. • I have broad generalist HR skills across a range of populations with increasing responsibility, and experience assessing, designing and recommending organizational changes and simplification. • I have the ability to engage, inspire, and influence people and to develop strong partnerships and coach leaders. • I am future focused, think ahead and anticipate opportunities, leveraging an outside in perspective through understanding of market trends. • I have experience in change strategy and transformation. Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. New Hire Base Salary Range: $120,800.00 - $151,000.00 Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families. You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training • Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs • Financial – 401k, Life, Accidental Death & Dismemberment, Disability Location(s) Chicago/Aon Center Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.

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