Jobs › Wolters Kluwer

Specialized Consulting Manager, Pharmacy

Wolters Kluwer · Madison, WI · $107,500–$188,400 a year · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

Apply at Wolters Kluwer

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a clinical program you implemented as a pharmacist. How did you get buy-in from staff?

What they are checking: Real implementation experience and the ability to lead change among clinicians.

Tell me about a time you gave a presentation or wrote content for other pharmacy professionals.

What they are checking: Readiness for thought leadership work like webinars, blogs and professional meeting talks.

How do you manage several customer implementations at different stages at the same time?

What they are checking: Organization and coordination across multiple clinical programs and customers.

What would you do

A customer's antimicrobial stewardship rules in Sentri7 are out of date with current guidelines. How do you handle it?

What they are checking: Whether they keep clinical content current with evidence and guide customers tactfully.

You are asked to support a sales demo for a skeptical director of pharmacy. How do you prepare?

What they are checking: Whether they can credibly show product value in terms a pharmacy leader cares about.

After go-live, a customer stops logging in. How would you re-engage them?

What they are checking: Whether they act as a trusted pharmacy resource after implementation to drive lasting adoption.

About the work

How would you help a hospital pharmacy redesign its workflow so Sentri7 surveillance alerts actually get acted on?

What they are checking: Whether they can advise on practice model changes, not just how to use the software.

What are the key elements of a strong hospital drug diversion program?

What they are checking: Their knowledge of diversion prevention, including policy, surveillance, investigation and regulatory reporting.

How would you explain the evidence behind a surveillance rule to a pharmacist who thinks it creates too many alerts?

What they are checking: Clinical reasoning and the ability to balance evidence with real workload concerns.

What regulations or accreditation standards do you think matter most for pharmacy surveillance?

What they are checking: Awareness of standards that shape customer policies and how the product supports compliance.

Practice this interview out loud.

Offer builds a real interview for this exact role at Wolters Kluwer from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Wolters Kluwer.

About the Role: As a Specialized Consulting Manager, Pharmacy, you will coordinate and implement clinical programs that meet the needs of our external customers and internal team. The role ensures successful adoption and optimal utilization of Pharmacy Surveillance solutions (Sentri7 Pharmacy and Drug Diversion) by acting as the subject matter expert and consultant. Responsibilities: You will contribute to the success of our customers and business units by performing the following: • Facilitate customers' adoption and usage of surveillance solutions to achieve their desired outcomes, including providing advice on workflow and practice model adjustment, implementation of policies and procedures based on clinical evidence, practice guidelines, regulations, and professional practices. • Support the sales and customer success teams as an expert to demonstrate product functionality, key benefits, and integration into workflow to prospective and current customers. • Create and update clinical and operational content in our solutions to maintain currency with latest evidence. • Build professional relationships with pharmacy customers during and after implementations to serve as a trusted pharmacy resource. • Contribute to marketing activities and campaigns by providing thought leadership in pharmacy practice through webinars, blogs, professional meeting presentations, and scientific publications. • Collaborate with product development team to ideate feature enhancements, participate in user acceptability testing, leading customer facing pilots and testing, and engage in market research. • Develop training materials in various formats to support updates and changes to solutions. • Manage sensitive, protected health information (PHI) in a HIPAA-compliant environment. Qualifications • Graduate of an ACPE accredited college of pharmacy; current license to practice Pharmacy within the United States. • At least 3 years of experience leading pharmacy practice, including: • Expertise in pharmacy operations and leadership, particularly in the areas of clinical pharmacy, drug diversion, and reimbursement/finance. • Successful preparation for Joint Commission or DNV surveys, Department of Health, Board of Pharmacy, and other applicable regulatory agency inspections and as necessary, drafting and implementing process improvement plans based on Recommendations for Improvements (RFIs) or other relevant regulatory findings. • Designing processes and documentation to demonstrate compliance to pharmacy best practices and regulations. • Well versed in demonstrating the value of pharmacy services. • Ability to communicate clearly (written and verbal) with clinical and non-clinical audiences. • Board certification in relevant pharmacy specialty preferred. Approximately 40% travel may be required. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $107,500.00 - $188,400.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information : Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Apply at Wolters Kluwer