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Social Worker

SSM Health · WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a family through a hard decision about care.

What they are checking: Whether they can support families with compassion while helping them reach a decision.

How do you work with nurses, physicians and case managers to plan a discharge?

What they are checking: Whether they collaborate well and keep everyone informed so discharges don't get delayed.

Tell me about a time you set a boundary with a patient or family member.

What they are checking: Whether they can stay helpful while keeping clear professional limits.

How do you take care of yourself when the work gets emotionally heavy?

What they are checking: Whether they have healthy ways to handle stress so they can keep doing this work long term.

What would you do

A patient can't safely go home but refuses to go to a nursing facility. How do you handle that?

What they are checking: Whether they can respect the patient's choices while being honest about the risks.

You suspect an older patient is being neglected or exploited at home. What do you do?

What they are checking: Whether they know their duty to report and the right agencies to call.

A patient is in crisis and talking about hurting themselves. What do you do?

What they are checking: Whether they can assess risk, keep the patient safe and bring in the right help.

About the work

Walk me through how you assess a patient's needs for discharge planning.

What they are checking: Whether they look at home, support, money, insurance and safety to build a real plan.

How do you help a patient who has no insurance and can't afford their medications?

What they are checking: Whether they know local resources and programs that can help patients get what they need.

What community resources do you know of in the areas around Centralia, Mount Vernon or Madison?

What they are checking: Whether they know or are ready to learn the local services patients depend on after discharge.

Practice this interview out loud.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling. WI-SSM Health St. Mary's Hospital - Madison Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Prior case management, hospital, or post-acute facility experience is preferred. New graduates are also encouraged to apply. Department: Social Work Schedule: Monday - Friday 8:00 am - 4:30 pm with approximately every 11th weekend rotation and holiday rotation (1 per year) | alternating weeks with 4 or 5 shifts per week Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Provides social work assistance to patients and families as related to social determinants of health. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Interviews patients, assesses priorities and documents case activity. • May consult with members of the multi-disciplinary team in liaison with community resources to support the patient's treatment. • Assists patients/families with obtaining community assistance by referral to proper resources. • Develops and maintains working relationships with community health, welfare, and social agencies and seeks creative means to assist the patient with his/her needs. • Active participant with other members of the team regarding opportunities for improvement in standard work. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Master's degree in Social Work EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Frequent reaching, sitting, standing and walking. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more). • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, climbing, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Occasional use of vision to identify and distinguish colors. • Occasional driving. • Rare repetitive foot/leg and hand/arm movements and squatting. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS • None Department: 9271000007 Social Work Work Shift: Day Shift (United States of America) Scheduled Weekly Hours: 36 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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