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Site Manager

NAPA Genuine Parts Company · Aurora, IL · Full time

Posted Aug 26, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about an employee who was underperforming. How did you handle it?

What they are checking: Willingness to address poor performance directly while giving the person a fair chance.

Tell me about a time you negotiated with a vendor on price or service.

What they are checking: Negotiating with non-NAPA vendors, which the posting lists as part of the job.

What experience do you have in the automotive aftermarket, and what did it teach you about running a parts operation?

What they are checking: The automotive aftermarket leadership background the posting requires.

What would you do

Sales at your site are down compared with last year. How do you figure out why?

What they are checking: Using daily, weekly and year-to-date numbers to find the real cause instead of guessing.

An employee gets hurt lifting a heavy part. What do you do in the moment and afterward?

What they are checking: Caring for the employee first, then preventing repeat injuries and managing workers' comp responsibly.

A good customer is angry about a wrong part that cost them a bay for half a day. How do you handle it?

What they are checking: Service recovery that keeps a commercial customer instead of losing them to a competitor.

About the work

What steps would you take to keep inventory shrinkage low?

What they are checking: Practical loss prevention, like receiving controls, cycle counts and accountability for adjustments.

How do you make sure freight gets received accurately and put away on time?

What they are checking: Receiving discipline, since stock sitting unreceived or misplaced can't be sold.

How would you make sure required HazMat training gets done on time?

What they are checking: Ownership of compliance training that protects employees and the company from fines and injuries.

How do you keep procurement card spending under control?

What they are checking: Respect for financial controls and working with the district office to follow them.

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The full job description

As published by NAPA Genuine Parts Company.

Responsibilities: • Monitors store sales performance on a daily, weekly, monthly and year to date basis. • Identifies problems and solve them effectively. • Develops good customer relations and maintains a high level of service to the customer. • Addresses customer sales/service questions quickly. • Supervises and coaches store employees. • Monitors and recognizes both good and unacceptable performance of employees. • Ensures proper processes and procedures are utilized to minimize inventory shrinkage. • Assures that merchandise is received in a timely, accurate manner and that it is put away in the stockroom in an appropriate manner. • Creates a safe work environment and that required HazMat training occurs in a timely fashion. Actively works at minimizing employee time loss due to Worker’s Compensation injuries • Understands, interprets, and complies with Company policies. • Works closely with the District office (or District Manager) to maintain procurement card controls. • Builds relationships, and negotiates, with non-NAPA vendors on pricing, inventory and service. Experience, Education, and Abilities: • HS Diploma or equivalent required. • Technical school, and/or college degree a plus. • Requires demonstrated leadership in the automotive after-market service industry, preferably an automotive parts department, dealership, jobber or retail establishment. • Have a working knowledge of the organization(s) the store services • Possess high character and always deals fairly with both employees and customers. • Provide strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback. • Possess personal drive, self-motivation and initiative to accomplish company goals. • Enjoy working with people in a fast-paced setting; be competitive yet has the ability to work calmly under pressure. • Insure proper maintenance and protection of Company store facilities, equipment, inventory and other physical assets of the Company. • Possess a willingness and ability to learn. • Possess analytical problem solving skills. • Capable of operating TAMS point-of-sale system and cataloging. • Able to use adding machine and process cash, check, and credit card transactions. Work Environment: • While performing the duties of this position, the employee is exposed to fumes or airborne particles. • Able to speak clearly and listen attentively. • Able to work on feet (stand and walk) for entire assigned work shift. • Capable of lifting and moving parts and boxes of up to 60 pounds. • Able to repeatedly bend or stoop to floor-level shelves and able to reach upper shelves (eight feet) with use of stool or ladder when necessary. • Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc. This position offers a starting hourly rate of $25.19. For other positions, the starting rate will be determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. Benefits: Health Insurance: Comprehensive medical, dental, and vision plans. Retirement Plan: 401(k) with company match. Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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