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Shipping & Receiving Clerk

Milwaukee Tool · Brookfield, WI · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found a mistake in a shipment or receipt. How did you fix it?

What they are checking: Whether they catch errors, correct them, and tell the right people instead of letting them slide.

Tell me about a busy day when everything needed to go out at once. How did you decide what went first?

What they are checking: Whether they can prioritize calmly by deadline and importance when volume spikes.

This team changes a lot as needs shift. Tell me about a time your duties changed suddenly and how you adjusted.

What they are checking: Whether they can adapt to new tasks without losing accuracy, which the posting calls being agile.

What would you do

Someone drops off a package with a battery inside and wants it shipped today, but it is not labeled. What do you do?

What they are checking: Whether they will stop and follow compliance rules even when someone is pushing for speed.

Employees come to you asking how to send things or return items. How do you handle someone who is frustrated or in a hurry?

What they are checking: Whether they give patient, clear customer service to internal staff while still following the process.

About the work

Have you processed hazmat shipments before? What does shipping in compliance with 49 CFR mean to you day to day?

What they are checking: Whether they take hazmat rules seriously, since lithium-ion batteries and errors can mean fines or safety incidents.

Walk me through how you would process an international parcel shipment from start to finish.

What they are checking: Whether they understand paperwork, customs details and checking with trade compliance before a box leaves.

What is the difference in how you handle a parcel shipment versus a freight shipment?

What they are checking: Whether they know practical basics of carriers, packaging, pallets and bills of lading.

How do you keep shipping records organized so you could find any outbound shipment from last month in a few minutes?

What they are checking: Whether they are disciplined about daily record keeping that audits and compliance teams depend on.

How do you stay safe when lifting, moving freight or working around a dock?

What they are checking: Whether they have real safety habits in a physical role, not just awareness of the rules.

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The full job description

As published by Milwaukee Tool.

Job Description: INNOVATE without boundaries !   At Milwaukee Tool we genuin ely believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide…. Behind our doors you'll be empowered every day to own your position , drive results , and do what it takes to support the biggest operational contributions to the Brand . Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen. Your Role on Our Team: Champion you r position as a n adaptive and agile facilitator on an ever-evolving team. You’ll be DISRUPTIVE through these duties and responsibilities: Shipping: • Process Domestic and international parcel and Freight shipments (Package returns, Batch shipping, and freight forwarding ). • Process Hazmat shipments in compliance with 49 CFR compl iance standards . • Maintain interdepartmental communication with safety and trade compliance teams to make sure international packages are shipped properly. • Stock and rotate appropriate materials for shipping functions • Provide professional customer service to personnel ( shipping consultation, transfer guidance, and recycling instructions ) • Maintain organized archives of outbound shipping records daily • Create service requests for Pallet and Crate fabrication in accordance with shipping scenario • Identify and communicate shipping discrepancies to requestors and Trade Compliance Receiving: • Inspect, Offload and Receive truck freight • Master and comply with proper use of Electric fork trucks, lifts, ladders, hand tools, saws, and other required tools and equipment for shipping and receiving. • Facilitate package redirects and return shipments that may arrive erroneously • Maintain accurate tracking records and date audits through tracking software • Us e internal web tracking software to support internal groups and manage internal packages. • Perform daily drop zone audits (EOD) Miscellaneous: • Close and secure facility doors/gates , monitor cameras to let vendors inside premis es, monitor material and hazmat recycling. The TOOLS you’ll bring with you: • High School Diploma • Valid WI Driver’s License • T ime managemen t and task prioritization • Team Collaboration • Strong and Adaptive problem-solving skills • Must employ critical thinking analy sis , detail orientation, and independent decision-making skills. • I ntermediate computer skills Working Conditions: Professional /Corporate office and lab environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Frequently required to stand, walk, bend, stretch, reach, and effectively communicate with others in the workplace • Sitting for prolonged periods of time • Prolonged exposure to computer screens • Repetitive use of hands and fingers to operate office equipment • Moderate /loud noise such as group meetings , tools , heavy work equipment , phones , and printers ( 40dB -130dB) • Must be able to lift up to 50 pounds at a time • May require local travel dependent on company needs ( 1 -1 5 miles from location ) We provide these great perks and benefits: • Robust health, dental and vision insurance plans • Generous 401 (K) savings plan • Education assistance • On-site wellness, fitness center, food, and coffee service • And many more, check out our benefits site  HERE . Milwaukee Tool is an equal opportunity employer.

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