Jobs › Red Robin

Shift Supervisor

Red Robin · Algonquin, IL · $17.65–$21.28 an hour · Part time

Posted Dec 30, 2025 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you led coworkers who used to be your peers. How did that go?

What they are checking: Whether they can step into authority with people they work beside without losing respect or friendships.

This role means working your supervisor shifts and other hourly roles you're certified in. How do you feel about switching back and forth?

What they are checking: Whether they are flexible and won't feel above working the line or floor when scheduled there.

Tell me about a time you showed the values that got you noticed for leadership.

What they are checking: Whether they already model the standards they'd be asking others to follow.

What would you do

You're running a closing shift and a guest is angry about a long wait and a cold burger. How do you resolve it?

What they are checking: Whether they can act as a master resolver who listens, fixes the problem and keeps the guest coming back.

It's a slow night and labor is running high. What do you do?

What they are checking: Whether they understand cutting labor smartly is part of helping the restaurant hit its profit goals.

Two team members call out for a Friday night. How do you cover the shift?

What they are checking: Whether they can rearrange stations, call for help and jump in themselves to protect the guest experience.

How would you handle a team member who keeps showing up late?

What they are checking: Whether they address it directly and fairly and bring in exempt management when it's beyond their role.

A server tells you a guest is visibly intoxicated and wants another drink. What do you do?

What they are checking: Whether they take responsible alcohol service seriously and back up the team in refusing service.

About the work

How do you keep food quality and cleanliness up on a shift when the managers aren't on the floor?

What they are checking: Whether they would do line checks and walk the restaurant instead of assuming things are fine.

What steps would you follow when closing the restaurant at night?

What they are checking: Whether they think about cash handling, security, cleanliness and setting up the next shift for success.

How would you give a quick pre-shift talk that actually gets the team ready?

What they are checking: Whether they can set clear goals for a shift and energize people rather than just reading off notes.

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The full job description

As published by Red Robin.

Shift Supervisor Range: $17.65 - $21.28 Our Restaurant Hourly Shift Supervisors not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they manage day to day operations of the restaurant during scheduled mid and closing shifts under the supervision of exempt management. Candidates and current Team Members who demonstrate our values may be selected by exempt management for the Shift Supervisor position and will undergo on-the-job training for specific management tasks and leadership growth. As a part of the leadership team, they are an ambassador of Company & Brand Equity Standards to ensure the loyalty of our guests and profit maximization. They are master resolvers with guest interactions, driven to optimize profits, and ensure product quality and restaurant cleanliness. Candidates and current Team Members selected for this role may work in this position as well as other hourly roles they are certified in and are scheduled based upon restaurant need. The role is also eligible to enjoy: • Flexible work schedules • 50% discount on Red Robin food and 25% for your family • Referral bonuses for bringing new members to our team • Additional compensation and benefits that are listed below • Excellent opportunities to grow with us! To qualify for this role a great candidate has: • Must be at least 21 years old • Minimum of 1 year full service restaurant experience preferred • Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction • Business maturity and an ability to effectively supervise peers • High school diploma or equivalent required, some college preferred • Passion for the business and compassion for people • Highly energetic, self-motivated, goal oriented and dependable • Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills • Basic business math and accounting skills, and strong analytical/decision-making skills • Basic personal computer literacy • Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required • Serv Safe Certified preferred Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality. Legal Disclosures Pay Range (Base Pay) : Pay range disclosed above. Other Types of Compensation (subject to qualifications and requirements) : Referral Bonus, Employee Stock Purchase Program (after 1+ years of service, must have 20+ hours/week). Health Insurance (subject to qualifications and requirements) : Health, vision, dental, accident, critical illness and hospital indemnity coverage (must be 18+). Retirement Benefits (subject to qualifications and requirements) : 401k retirement plan (with company match to 4% of pay) (must be 21+, after 1+ years of service, and 1,000+ hours/year). Paid Time Off (subject to qualifications and requirements) : 0.0192 hours for each 1 hour worked (after 1+ years of service, 35+ Hours/week). Application Window : Red Robin accepts applications on an ongoing basis. Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are a concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

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