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Shift Supervisor

Jones Lang LaSalle · Chicago, IL · Full time

Posted Oct 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supervised a team through a busy or stressful shift.

What they are checking: Hands-on leadership and the ability to keep people focused when many things go wrong at once.

Tell me about a decision you made under pressure that turned out to be wrong. What did you learn?

What they are checking: Self-awareness and honest reflection, which matter in a role built on sound decisions under pressure.

What would you do

It's the middle of your shift at the hospital and an air handler serving an operating room fails. What do you do first?

What they are checking: Calm emergency response that puts patient safety first and gets clinical staff and the Chief Engineer informed fast.

How do you keep clinical departments informed when you have to shut down a building system for repair?

What they are checking: Ability to act as liaison with clinical teams and plan work around patient care.

One of your staff skips a step on a safety procedure. How do you handle it?

What they are checking: Willingness to correct behavior directly and fairly in a setting where shortcuts can hurt patients.

About the work

What do you know about Joint Commission standards as they apply to facilities?

What they are checking: Familiarity with healthcare regulations like environment of care, life safety and required documentation.

What building systems in a hospital need the closest watching, and why?

What they are checking: Knowledge of critical systems like medical gas, emergency power, pressure relationships and HVAC for sterile areas.

How do you prioritize work orders when you get several at once on a part-time shift?

What they are checking: Judgment about risk to patients, compliance deadlines and impact on hospital operations.

How do you hand off to the next shift so nothing gets missed?

What they are checking: Clear shift communication and documentation, which keep building systems running continuously.

How do you test and document emergency generator runs?

What they are checking: Practical knowledge of required testing and records that hospitals must keep for inspectors.

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The full job description

As published by Jones Lang LaSalle.

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shift Supervisor What this job involves: • • • • Supervises and coordinates activities of facilities staff during assigned shifts, including work assignments, prioritization, and resource allocation. Responds to and manages facility emergencies including mechanical failures, environmental issues, and urgent service requests in coordination with on-call management. Conducts regular rounds of assigned buildings and systems to identify and address operational issues proactively. Ensures compliance with all safety protocols, Joint Commission standards, and hospital policies during shift operations. • Coordinates with clinical departments, security, and other hospital services to address facility-related needs. • Documents shift activities, incidents, work orders, and equipment status in facilities management systems. • Provides coaching and direction to staff on proper procedures, safety practices, and job performance. • Escalates issues requiring management attention and maintains communication with on-call leadership. •Participates in emergency response procedures and serves as facilities liaison during codes or incidents. WHAT YOU’LL DO: • • • With supervision by the Chief Engineer and Director and Deputy Director of Operations, oversee the maintenance and continuous operation of all building systems Supervise and manage engineers and maintenance staff including hiring, training, coaching and personal development Coordinate with 1st shift and 3rd shift engineering and management teams to ensure smooth handoff of in progress work and communication of issues affecting the campus • • Inspect various damaged surfaces (plaster, drywall, water-damaged areas, ceiling and wall cracks) for repairs Perform assigned facility rounds and due diligence efforts by being proactive; report on conditions impacting satisfactory client occupancy and operations; enter work orders for resolution • Utilize CMMS work order system to manage the timely completion of all preventative and corrective maintenance assignments • Coordinate with 1st shift and 3rd shift engineering and management teams to ensure smooth handoff of in progress work and communication of issues affecting the campus • • Understand and adhere to all regulatory, healthcare and hospital requirements that support safe operation and patient care Regularly work in teams and foster collaboration between trades and shifts to deliver a quality final product to the Client • Coordinate with 1st shift and 3rd shift engineering and management teams to ensure smooth handoff of in progress work and communication of issues affecting the campus Required Qualifications: • Minimum 3-5 years facilities operations experience in healthcare or similarly complex environments. Previous supervisory or lead experience preferred. • Working knowledge of building systems including HVAC, electrical, plumbing, and life safety systems. Familiarity with healthcare regulatory requirements and Joint Commission standards. • Strong interpersonal and communication skills with ability to lead diverse teams. • Ability to make sound decisions under pressure and manage multiple priorities. • Proficient with computerized maintenance management systems (CMMS) and basic computer applications. Physical Requirements: • Ability to walk extensively throughout multi-building campus. • Capable of climbing stairs and ladders to access mechanical spaces. • Able to respond quickly to emergency situations. • May require lifting up to 50 pounds occasionally. Preferred Qualifications: Additional certifications (electrical, plumbing, OSHA, etc.) Ability to use a computer and smartphone with multiple email accounts Effective use of Microsoft Office products (Outlook, Word, Excel), Computerized Maintenance Management System (CMMS – Corrigo a plus), and other internet-based software Ability to participate in an on-call rotation This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Expected compensation for this position: 95,000.00 – 105,000.00 USD per year Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Chicago, IL If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: • 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

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