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Shift Sergeant, Security - Evening Shift (3:00pm-11:30pm), Full-Time

Shirley Ryan AbilityLab · Chicago, IL · $19.52–$33.46 an hour · Full time

Posted Sep 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to correct an officer's performance. How did you handle it?

What they are checking: Whether they can coach and hold people accountable without damaging the team.

Tell me about a time you used de-escalation to avoid a physical confrontation.

What they are checking: Real skill and judgment in calming tense situations before they turn into use of force.

How do you keep your team alert and professional through a long evening shift?

What they are checking: Leadership habits that prevent complacency on routine shifts.

What would you do

You'd supervise Public Safety Officers on the evening shift. How do you start a shift so everyone knows their post and priorities?

What they are checking: Whether they run clear briefings and assignments that set the tone for a safe shift.

A visitor becomes aggressive at a patient's bedside and won't leave. Walk me through what you do.

What they are checking: De-escalation first, then safe removal, while protecting patients who may not be able to move.

How is security in a rehabilitation hospital different from security in an office building or mall?

What they are checking: Understanding that many patients have limited mobility or cognition and need gentle, careful handling.

A patient with a brain injury is wandering toward an exit. What do you and your officers do?

What they are checking: Ability to respond to elopement risk safely and with compassion instead of force.

How do you work with nursing and clinical staff during a security incident on a patient floor?

What they are checking: Coordination with clinical teams so security actions support patient care.

About the work

How do you conduct an investigation into a theft or accident on your shift?

What they are checking: Sound investigative basics like securing evidence, taking statements and writing a factual report.

What makes a good incident report, and how do you make sure your officers write them well?

What they are checking: Commitment to clear, factual documentation that holds up later.

How would you respond if a fire alarm went off on a floor with patients who can't walk?

What they are checking: Knowledge of hospital emergency codes and protect-in-place or evacuation basics.

Practice this interview out loud.

Offer builds a real interview for this exact role at Shirley Ryan AbilityLab from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Shift Sergeant, Security will supervise Public Safety Officers on assigned shift, assist in the conducting of investigations of crimes and accidents, protecting property, facilities, and citizens by law enforcement, and performing related work as required. The Shift Sergeant, Security will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Shift Sergeant, Security will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Shift Sergeant, Security will: • Supervises Public Safety Officers on assigned shift, including preparing shift schedules. • Patrols hospital, ensuring service expectations are met and initiating corrective action as necessary. • Reviews Public Safety Officer incident reports for accuracy. • Monitors work performance of Public Safety Officers and conducts performance reviews. • Provides support for investigating accidents and suspected crimes, reports findings, and pursues appropriate course of action. • Assists in the training of Public Safety Officers • Represents the Security department as a member of Emergency Response Team. • May direct and control traffic; may issue parking citations in the parking garage. • Performs other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab. Reporting Relationships • Reports directly Director of Security or Security Lieutenant Knowledge, Skills & Abilities Required • High school diploma or equivalent education. • 20 Hour Security Training Certificate and PERC Card required. • Valid driver's license and a good driving record is required. • Ability to react quickly and calmly in emergency situations and to determine proper course of action • Knowledge of City, and State laws as it relates to Public Safety • Ability to understand and follow oral written instruction • Knowledge of geographic area of the campus • Knowledge of effective methods of investigation with the ability to ascertain facts by personal contact, observations, and the examination of records. • Ability to establish and maintain an effective working relationship with students, the public, and other employees and exhibit outstanding customer service • Ability to enforce laws firmly, tactfully with respect for the rights of others • Ability to supervise the work of others • Ability to operate law enforcement equipment required in the performance of required duties • Working knowledge of a variety of Security Systems related to IT Systems Working Conditions • Normal office environment with little or no exposure to dust or extreme temperature. • Must be able to stand and work for long periods. • Occasional risks to personnel safety when confronting and restraining individuals • 2nd shift (3:00pm-11:30pm) • Subject to work weekends and holidays The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: $19.52 - $33.46 Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role. Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

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