Jobs › Centene

Senior Trainer

Centene · FL · Remote available · $70,100–$126,200 a year · Full time

Posted Sep 8, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a training session that did not go well. What did you change?

What they are checking: Whether they learn from feedback and improve their delivery.

What claims experience do you have, and how does it help you train others?

What they are checking: Whether they understand the work deeply enough to teach it credibly.

Tell me about a time you worked with several departments to coordinate training.

What they are checking: Whether they can align different teams on content, timing and priorities.

What would you do

Audits show errors on a process you trained last month. What do you do?

What they are checking: Whether they can tell a training gap from other causes and fix the right problem.

This role has about 25 percent travel across Florida. How do you balance in-person and remote training?

What they are checking: Whether they can choose the right format for each audience and manage travel well.

How do you handle a learner who is struggling and falling behind the class?

What they are checking: Whether they can support individuals without slowing down the whole group.

About the work

Walk me through how you would build a training curriculum for a new claims or provider services team.

What they are checking: Whether they use a structured design approach that starts with job tasks and ends with measured skills.

How do you know if training actually worked?

What they are checking: Whether they measure behavior and performance on the job, not just test scores or smile sheets.

How do you make dry policy and procedure material engaging?

What they are checking: Whether they use real examples, practice and different formats to keep learners involved.

How would you do a cost and benefit analysis on a training program?

What they are checking: Whether they can show leaders the business value of training in terms they care about.

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The full job description

As published by Centene.

Position Purpose: Responsible for developing and conducting a variety of training programs and auditing tools for Sunshine State Health Plan departments supporting members and providers. Key Details: The Senior Trainer role is primarily remote with 25% travel expectation throughout the state of Florida. Candidates residing in Florida are highly preferred. Responsibilities: • Coordinate training efforts with various cross-functional areas • Develop and administer a universal training curriculum, employ technologies, and enhance training development programs • Conduct training sessions covering a variety of department specific processes • Develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works • Evaluate effectiveness of training programs, including cost and benefit analyses and communicate results to management • Audit team results, identify gaps in training and implement improvements in training programs • Review and recommend updates to policies and procedures • Ability to travel Highly Preferred Skills: • Claims background and prior knowledge or experience working with claims or providers • Extensive Training experience (including curriculum development and facilitation) • Excellent communication skills both verbal and written • Critical thinking skills Education/Experience: Bachelor's degree in related field or equivalent experience. 4+ years of training and auditing experience, preferably in a managed care or healthcare environment. License/Certification: Valid driver's license. Pay Range: $70,100.00 - $126,200.00 per year At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday. Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law , including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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